[Resolved]  Reliance Infocomm — wrong practices

Date : 28 September 2007



To,

M/s. Reliance InfoComm

Pune



Sub : Complaint to register the unprofessional practices by reliance.







Ref : Our Billing Account : [protected]

your concern people : Mr. Milind Magare (Mobile No. : [protected]),

Mr. Sandeep Harde ([protected]) &

Mr. Mahendra ([protected])




whom so ever it may concern,




This is to complaint the mall practices conducted by your Employee and unprofessional behavior by M/s. Reliance InfoComm.



We have been asking a change in plan / tariff from last more than 3 months, which was promised by your Engineer Mr. Milind Magare, was supposed to get activated within 7-10 days as promised by him. The reason for change in plan / tariff is also explained to him around 4 months back, but till date, there is no action is taken from your side, and also no body communicates about the action/ status.



Your people has no curtsy to pick up the calls or call back. after making several calls to Mr. Magre. the calls are regularly disconnected where as if called from some other number they gets picked up immediately. There is no responsible person / Engineer who can communicate and attend the problem being faced by us.



As per the suggestions of Mr. Milind Magare, he had told not to pay the Bill, but the same is becoming very troublesome for us. our calling/ STD and other facilities keep on vanishing without any notices from your organization. I am fed up with your organization and I have decided to remove all the 60 lines, which we are using sine last 3 years from your organization.