[Resolved]  Reliance Life Insurance — Premium amount not allocating or not not refunding

Address:Alappuzha, Kerala

Here is my policy ID 11798702 with Reliance Life Insurance started in 2008 with RS. 10000/ Premium, I haven't paid any other premium till August 2010 as this policy is Reliance Wealth + Health Plan which I can withdrow after 3 years, but in August the manager contacted me and insisted to pay another Rs.10000/ based on a personal relationship and I paid the same on 7th August. I have recieved the premium paid reciept but the amount Rs.10000/ is not yet allocated to my policy, I have still the first premium paid is showing aginst my policy. Inspite of having multiple calls and mails to customer care, rlife.[protected]@relianceada.com, rlife.[protected]@relianceada.com and the officials in the branch still this amount is not allocated. Reliance is holding my money with out giving me any value for the same. Please help in this to get the money refunded or allocated to my policy ASAP. Please suggest. Thanks Rajeev M.
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Aug 13, 2020
Complaint marked as Resolved 
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I called the customer care again today and they have updated me the issue is resolved yesterday (09/09/2010) and the units are also bought for my policy but it will take 3-4 working days to update in the system. I am waiting for another week to see whether it is true to check my account. Thanks Rajeev M

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