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Address:

Gurdaspur, Punjab

Respected sir, With due respect I M/s Jagdambay Jewellers, New Market Qadian(143516) Agent code- A1I795920, Terminal Id- DQBA, Agent id- 403 want to request that i am working as your regular agent since last 2 year's, About two months back a company employee named Mr. MUNISH from jalandhar visited my office and asked me to submit following documents 1- Pan Card copy 2- Last 3 year's income tax returns 3- Copy of registration of the shop with local authority 4- Photo of owner 5- Bank account details and bankers confidential report from one bank At that time he asked that RBI needs those documents so I submitted all the above stated documents to him. Started the month of september when I login my user Id for some payments i received a message " INACTIVE ACCOUNT" at the same time i contacted to Mr Munish he didn't gave me any satisfactory response. Then i contacted Head office call center contact number they said me to contact with punjab area head office contact number but all invain. they didn't attend my any calls. then again I contacted delhi head office employee they said your's documents have not been submitted yet so your's user id is closed for next ten days. Now my problem is that if your's company employee named Mr MUNISH from jalandhar (M-[protected], [protected]) took all those documents two months ago and didn't submitted them to the concerned authorities then what is my fault in it. now 2nd time again i gave him all the documents. I live in a small town. once if any customer returns back from my office he will never again come to me. I am facing a great lose everyday as my business is newly established. Please guide me further as soon as possible. With Regards M/s Jagdambay Jewellers New Market Qadian-143516 M-[protected] O[protected]