Reliance Netconnect Broadband+ — Error 678: The remote computer did not respond

 
46 Reviews
India
 Arul Kumar
Dear Friend,

I'd migrated to Reliance broadband+ Netconnect from Reliance High Speed Datacard in the first week of July.
Reliance Number is [protected].

The HSD (High speed device) supports two
#1. Broadband+ (Coverage available only in 35 cities in India)
#2. High Speed 1x (upto 144 kbps) available all over India.

We have the option to connect using either Broadband+ (or) High speed 1x.
I'm able to connect using Broadband+.

However, i'm not able to connect using "High Speed 1x". I'm getting the below error message:
"Error 678: The remote computer did not respond".

Kindly help in this regard, so that i can connect using High Speed 1x connection all over India, please.

I'm dialing #777, with correct username and password.

Thank you
Arul

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Airtel Prepaid — Weak Network coverage in Porur, Chennai region

My mobile number - [protected]
Staying Place - Porur, Chennai -600 116

Complaint - If I am giving or recieving any calls fom different district like "Kanyakumari", due to weak coverage or weak range problem, I am unable to speak or unable to speak clearly. I am facing this problem for past 2 weeks.Do the needful at the earliest.

Reliance Net Connect — No connection, low connectivity, no after sale service, no proper response,technical people severe phone connection.

I purchased cdma connection one for me and anothre for my son at hyderabad before a forthnight. The connection started only yesterday but with nihilistic reseption of 0kbps against the assured skyhigh. When we complain no response at all and if they are personally approached they advices to contact reliance technicak staff with some phone no.
They are neither available nor would attend to the phonecall but severe abruptly when failure is informed upon their telephonic instructions. Further with 0kbps or max of 9kbps, the duration given is consumed majestically like vital effect. Thus their claimer of their skyhighpower/potency of their cdma remains a farce .
However I have noticed their promptness in disconnecting the remote connectivity if their bill amount is not paid intime which will be abnormal proportionate to the speed offered.
We remain in dark whether there will be rectification or improvement upon this complaint. We also are in dark about the fixation of resonsibilty for such lapses with the industry is in vogue or not. God alone should save the consumers as others cannot asile the management thanks to their power in assosiation and wealth in our democratic and secular governaments are ruling.
Mera Bharat Mahan.. Jai hoooo...
very low speed
waste using this cdma
if it continues i will take another net connection
Complaint : I am with airtel prepaid connection (life time) . I couldn't able to make any outgoing calls(121 also) from 9th march onwards. I called the customer care people around 6 to 7 times, they told they will rectify the problem before march 11th. still i couldn't able to make outgoing calls.
Its shame..very shame ..Airtel guys failed to identify the problem still...Today they are telling it may take another 2 days.. I don't know what the hell they are doing ..

Reliance — Message error

In my handset classic 631, when someone send msg to me, on screen there is written "not enough memory", but all the things working properly accept this. please give me any solution of this.
airtel maneger contact number

BROADBAND - PERSONNEL — ERROR ON READING

Sir,

I am subscribing [protected] connectivity of Brodband Home 500 Pack. But, on 25th and 26th my reading has been dramatically incresed without using. Even the free hours 2am till 8am also found charged. I never exceed more than 1.5 GB. But using my portal ID, I am surprized to see the usage of 4.2GB. Kindly rectify this error and your earliest action in the above matter will be highly appreciated.

Truly,

Ibrahim Kutty
[protected]
[protected]@hotmail.com
I am a staff of the Madras University all evident submitted in time and get the new life time from the month of April 2009 kindly verfy my No. [protected] dont disconnect.
Hi everyone!

I'm buying Reliance Data card on January09. that time Reliance execute told this life time validity. so only recharge. then last 4 month data card not using. but now that data card not connected. now going to Reliance showroom in porur chennai. The Reliance executive told your connection canceled, so you pay life time activation again. Life time activation fees Rs.649 + your package. So don't buy Reliance Data card. Airtel is best in india. Reliance customer service is totally waste. Reliance no one fraud.


Ram
For the past one week, there is no proper service in Virugambakkam, chennai-92...Even we registered complaint regarding the problem, there is no proper response from Anyone regarding when the problem got resolved...We need just a solution, not the reasons...While talking to one of Chief person he is saying that, it will rectified on 30 th July...Already it was not working for past 5 days...Is this the way you are providing service to Customers...
respected sir/madam
here is manoj, and i have problem in my reliance broadband connection that it showing 678 error-remote computer didnt respond..its already 3 days past...i have lots of work to do ..kindly do... something sir..i am already complained about this but no any one came till yet...my data card no is.[protected].
I have recently upgraded to Reliance Netconnect Broadband+ from the normal CDMA 1x. I am not able to connect to Broadband+ at all and am getting this error "Error 678: The remote computer did not respond". The customer care is totally useless. One fellow even told me "Sir please hope tat it works!"
Moreover, the upgrade has to be charged 3k only, but they took 3.5k and the plans which are available on the net, are not given in the reliance stores. I got cheated big time by wasting my time and money on this useless device.

I strongly suggest others to keep away from Reliance Netconnect Broadband+.
Dear Friends
i m facing an error 678 remote computer doesn't respond with the reliance net connect device model no 121, i have check the settings again install the software but despite of this the error is same the signal is 3lines, if anyone can solve this please mail me on [protected]@yahoo.com
Error 678: The remote computer did not respond
Dear Friend,

I'd migrated to Reliance broadband+ Netconnect from Reliance High Speed Datacard in the first week of July.
Reliance Number is [protected]

The HSD (High speed device) supports two
#1. Broadband+ (Coverage available only in 35 cities in India)
#2. High Speed 1x (upto 144 kbps) available all over India.

We have the option to connect using either Broadband+ (or) High speed 1x.
I'm able to connect using Broadband+.

However, i'm not able to connect using "High Speed 1x". I'm getting the below error message:
"Error 678: The remote computer did not respond".

Kindly help in this regard, so that i can connect using High Speed 1x connection all over India, please.

I'm dialing #777, with correct username and password.

Thank you
Jayesh
I am in India for a month on personal visit. i got reliance netconnect broadband+ since i am on the move for the month. The plan taken was 10g in the morning / 10g in the night plan with rs 3500/= paid upfront.

But after the first week, the connection stopped working (authentication stalls with error 678; remote computer didnt respond). When I talked with the customer care, they said my account was suspended because of an unpaid usage. The amount unpaid was Rs. 4, 00, 000 (yes Rs 4 Lakhs). I asked them to correct their billing mistake so that i can use the service for the remaining days. But they said it wont be rectified until next billing cycle (in another 20 days). I asked for their manager's number.

I got the chennai nodal office number[protected]. To my surprise, the customer care guy was not taken back by the Rs 4, 00, 000 /= overdue. he explained to me that this can happen because i over used the internet connection. I tried repeatedly saying that I couldnt use the internet for more than a week. He said it will take 48 hours before this can be sorted out. But he acknowledged the amount is right and i have to pay it if i receive the bill.

Just to let you know I am not making this up, I am quoting the interaction ids. [protected] and[protected]. I have to sort this out before I leave the country (in the next 2 days) amidst all the packing etc., stay away from the Reliance netconnect broadband+ if you want any peace of mind.

sai.

Reliance Netconnect — network issue

Using Datacard #[protected] , Three compalints has been raised till the time
No action , moreover everytime you call they dont find previous call records .

More than 6 months going on issue not yet fixed. Along with that they are ready to charge monthly rental
on the account for the services that never worked.

Let me know if anyone can publish pathetic customer service of reliance.
i'm not able to connect using "High Speed 1x". I'm getting the below error message:
"Error 678: The remote computer did not respond".
hi friends i am ravi from gurgaon iam current user of relaince netconnect, when im recharging unlimited uses for internet with 801 after one hour my connection is disconnected when i am asking customer care he told me your internet services is inactive so i requsting my senior for active your internet connection but till now my problem is continue.
i suggest whoever used relaince datacard he is waste our money and time kyonki sabse bakwas servies india me koi hai to it's relaince
I also getting error message: "Error 678: The remote computer did not respond.with Reliance "High Speed 1x".
I am really fed up with thie 678 error and no one understands the reason behind it.Kindly anybody explain this to me?.Technical staff in Reliance are totally ignorant about this.Should i surrender this connection and buy some other brand?

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    Reliance Netconnect Broadband+ - Error 678: The remote computer did not respond