[Resolved]  Reliance Netconnect — Reliance USB CDMA Modem worst performance

I brought an USB ZTE CDMA 1X MODEM 10 days before from Reliance Mobile in Brigade Road, Bangalore. This is a post paid connection that came with my HP Pavilion Note, thinking about the mobility and net connection speeds up to 144 kbps I paid Rs.3180 for this pathetic internet connection.

The average connection speed I get is less than 15 kbps. Worst case is some times I get connection speed less than 5kbps. At these speeds even simple home page of google.com fails to load. I have done all the basic trouble shooting steps to increase the internet connection. When I called Reliance Customer Care I was transferred to their technical team, which is even worst.

The tower signal shows as full strength but the connection speed is very slow this is because reliance does not offer its customers what its promise. Reliance is company that can’t be trusted. The BSNL Dial-Up connection that I have is far better than the high speed USB modem from Reliance.

To check the internet connection further I even took my note book where there was a reliance tower. It did not make any difference.

Reliance Technical Support is worst. So, I think Anil Ambani should be held responsible for all these.

My advice is, don’t buy Reliance USB modem.
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Aug 13, 2020
Complaint marked as Resolved 
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reliance netconnect USB ZTE CDMA 1X
ka DRIVER given me

USB CDMA 3G MODEM — Not connecting Net

USB CDMA 3G MODEM is not connecting net, I m using it with my Laptop Lennovo Y410, windows XP, 160 GB HDD, 2GB RAM,
give me the reason for that
Recently ibought a reliance netconnect device and i paid about Rs 3000 so plz rectify this or refund my money .
recently I done big mistake in my recent life i.e to purchase of reliance usb modem one of the worst things i have brought in my life it is so slow that for loading & inconvence in importent working hous. it takes around 15 mins for starting.then think about downloading these people send bill correctly and services very bad.They are cheating the customers.I will through it in dustbin.
I totally disagree with the complaints.
reliance is providing good speed.
Sometimes it may be due to network failure. but it may happen with any operator.
VIkas
The speed of reliance netconnect is dead slow i.e . less than 28.8 kbps. It connects after many reconnections. The net connection of such a reputed company should be fastest and most sought after connection. But my experience since last 3 month have made me realize that I should not have wasted my money on this connection.
i am not received the my bills. ple. send mobile no [protected]
Is reliance net connect is possible with INTEX-IN5050(modal).
how to connect r-connect with laptop
I MR SUMAN SINGH GOSAI HAS RELIANCE NET HAVING RELIANCE NET NO [protected].
TODAY I RECEIVED THE FIRST BILL OF 819.70 I WAS SHOCK TO SEE.I REQUEST YOU TO CLOSE MY CONNECTION.OR ADVICE 400 PALN IT SHOULD NOT EXCEED RS 500.00 OF YOU COULD NOT PROVIDE PLEASE CLOSE MY CONNECTION W.E.F 16 JAN 2009 AFTER THAT DATE I AM NOT PAYING ANY BILL IF YOU CLOSE OR NOT.

THANKING YOU
I have asked for roaming facilities for Reliance Netconnect datacard. It was said that its auto roaming but after submitting complain I am still not getting my roaming activated.
Reliance Netconnect is horrible. I surrendered the line because of slow speed. Went for an advance rental plan by mistake and till now even after 8 months there is no refund.

Horrible connection speed.
I am in complete agreement with this. Alas !! I had read post before buying my own Reliance CDMA IX life time prepaid connection on 15.12.2008 from Madhubani - 847211. I was offered one monthh free unlimited download. But my connection was suddenly disactivated without any prior notice to me. When I contacted Reliance customer care at Mumbai, they simply said that my address verification documents was incomplete and I should send that again. Though my documents was complete in every sense, I contacted their dealer from whom I had bought the connection. He said that it was showing on his portal that my Teleconfirmation was negative, though I had not got any call from Reliance. Again I called C.care at Mumbai and said what the dealer had said to me. The c.care person told me that I should do what the dealer was saying because the dealer would be more correct than them. Frustrated I asked him where should I make complaint regarding all those fuss. He said that I could not lodge the complaint. Neither he gave any no. or address for complaint. Having no option, I again submitted the same document and my connection after few days is working on and off.

So I am now repenting on my decision to buy Reliance. I have BSNL post paid data card with speed 246 Kbps and it is actually that speed. It is much much better than Reliance in terms o[censored]n-interrupted connectivity, speed and overall performance.

Beware !! Reliance is completely unreliable. No transperancy, no information regarding the number etc.. for validity and balance enquiry is being provided by the retailers. Customer care is even worse. They themselves are confused. Of course, Anil Ambani should be made accountable for that. I wish I could get rid of my Reliance data card which I got after wasting approx. 3000 Rs. It is pathetic in every sense.
Same is my casehere in Ahmedabad. The place in which i m staying is having a tower of reliance and the same problem i m facing in my post paid connection of CDMA 1X netconnect.Signal full, performance nil. Same is the attitude of customer care dept and technical team. Whenever ther is a holiday or saurday sunday the network collapses as they are upgrading their system, this is the reply you get from customercare and they will not lodge any complain and will argue with you. Surprisingly my unbilled amount is only Rs47/- when they sent me SMS to pay an interim payment of Rs-1969/- otherwise i will be disconnected. Their server will act properly for some models and not for some model, this is the explanation the technical team gives always when you complain.

I REQUEST ALL NOT TO USE ANY SUCH PRODUCT AND ADVISE UR NEAR AND DEAR ONE TO ABSTAIN FROM USING THIS PRODUCT.
This connection sucks ... tell you what .. the speed has come to all time low of 0.1-0.9 KBPS. What else we can ask for? Ban these services if you cannot maintain to provide quality properly...
reliance netconnect usb Datacard software cd
i want to connect ro the internet, but no present in this time reliance netconnect driver. so pls send it's driver, my e-mail address
worst data card slow in connecting but high in billing
I totally agree...reliance is the worst company, I bought the data card and am stuck with it...it is very slow...customer service is very poor...is there any way I can get my money back, i did rather swutch to broadband...!!!
i have lost my modem"s CD and i am unable to surfing net.so pls help me.My contact no is [protected]

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