[Resolved]  Reliance Netconnect — Reliance Web World Ahmedabad (Nitin Gupta) have did wrong recharge and steal my 1099 rs..

I have purchased and rechraged my Reliance Netconnect Datacard CDMA(158KBPS) from reliance web world, New CG Road, Chandkheda, Ahmedabad. The date for the same was 23/09/09, Wednesday (Bill is attached with the complaint as a proof)


Nitin Gupta, the manger have told me that this 1099 Rs Scheme is unlimited internet access scheme for 1 month. So according to my requirement i choose unlimited internet access scheme option for Rs.1099. (Bill is attached with the complaint as a proof)

Now i have started using the datacard as it is unlimited usage for one month.

After a week, 28 September, 2009, i found that i am not able to connect the internet.

I have called Nitin Gupta([protected]) and complaint about the problem.

After two days, 30 September 2009, he call back me and told that,
"Due to mistake, he did wrong recharge, which do not have unlimited access feature. And that (1099) recharge gives you some talk time. And you have used that talk time in a week time. so you do not have balance now. . So RECHARGE AGAIN. ".

I told him that "this is not my mistake. You told me that 1099Rs is unlimited access scheme and so i rechaged that scheme. If you would have told me any other scheme then i will do that recharge. and so i should not pay again for the same feature(Unlimited access for one month) that i have already paid for".

Now today, 1st October 2009, he has not called me back Nor even picking up my call.

Please help. This is clear cheating from (Nitin Gupta).Reliance Web World, Ahmedabad .

Please guide what should i do.

Thanks,
indrajeet.
[protected]