[Resolved]  Reliance Petroleum — Volume of petrol given to the consumer is doubted to be less than metered.

Address:

Alappuzha, Kerala

Dear Sir,

On January 1, 2011, my family had to fill petrol from the Reliance petrol pump at Onnamkutti, KP road, near Kayamkulam. we had asked the personnel to fill the car tank with Rs. 1000, worth of petrol. When the mark reached about Rs. 800, we could hear no sound of the petrol falling into the car tank and earlier than that too. When pointed out to the personnel they point blankly refused to listen to the complaint. We already had 4 liters of petrol in the tank. Kindly tell us how do we proceed with the complaint? Which are the authorities who should be notified about the doubt we have as well as about the way the digital meter is set for the pouring of the petrol and how do we know if that is not manipulated? I have a strong doubt about us being cheated of the petrol we pay for. The irony is that the poor consumers have to pay for the fuel enormously and then get cheated of the petrol he pays for.

Kindly take this matter seriously and let me know about the details I can know about the petrol supply to the consumers.

Thanking you.

Deepa Biju

Kayamkulam

[protected]@gmail.com