[Resolved] Reliance Prepaid Connection — wrong deduction of balance | |
i am using the Reliance prepaid phone with no. [protected]. Once in November 2007 i recieved a autodialler call from reliance & i accidently took up the call , after that i started receiving News alerts from the no. 53030 . Then i immediately called up the customer care of Reliance to stop that service , they told me the no to deactivate that service. I did as they told me to do. My balance got deducted by Rs 20 that month. After deactivating the service i was still receiving the messages so i again called up the customer care a & requested them to stop those messages. After that i was assured by the customer care executive that there is no such service activated on my no. then again in December,2007 again my account balance was deducted by Rs.20.Then i again called up the customer care they gave me the complaint no. for my complaint (comp. no.[protected]. after that i received the message that the amount was correctly deducted. From that day i have launched several complaints but my balance is being deducted every month by Rs.15 or Rs.20 till this date. the other complaint nosn are 58650118,59022844,60389435. I m fed up of these deductions of balance for the service which i have deactivated in November,2007 and i m requesting to please look into the matter and kindly do the needful. I am also suggesting my friends and my family members to not to take up the connections of this company. Please do the needful. Hoping for a positive outcome after this complaint. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
21 Comments | |
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Every 20 min. i am getting calls from reliance for various offers, and without taking any approval they deducted balance many time,
Customer care is saying - its by our request, It's very bad from such a big company's side.
Shameless.