[Resolved] Reliance (RIM) — Mob no. Not working for 11/2 month
My Friend Named Rupesh Sharma is a valuable customer of Reliance. His Mobile No. is [protected]. His alternet Mob No. is [protected]. He was using this connection since last 5yrs. Four month ago he converted his no from CDMA fixed to Vodafone GSM. Again Two month ago he converted his no from Vodafone GSM to Reliance CDMA Sim and he submitted PHOTO, VIC and DL (XEROX) as document. All this act was done through Galaxy, Neamatpur, Dist- Burdwan (W.B.).
He used this connection as a customer of Reliance CDMA Sim with Mobile No. [protected]. For 15days. After 15 days (i.e. 5th Jan) his connection was closed. Now he is unable to make a call or received a call.
He contacted to Galaxy, Neamatpur, Dist- Burdwan (W.B.). and told all this problem, but Galaxy suggested to contact Reliance office Pahari Mata P.o. Barakar, Dist- Burdwan (w.B.).
Reliance office Pahari Mata P.o. Barakar, Dist- Burdwan (w.B.) Mob No. [protected]. suggested him to submit all documents again.
Again he submitted PHOTO, VIC and DL (XEROX) as document on 26th Jan’ 2013.
But problem was same. There was no solution.
At last he told that there is some problem is system. I can’t do anything and please contact to Reliance T.M. Mr. Pitamber jee on Mob. No. [protected] on 2nd Feb’ 2013.
After one week he told that everything is ok but I don’t know why you are unable to make a call or received a call. So please contact to Reliance customer care on [protected] and tell him for Tele Verification.
My friend again make a call to Reliance customer care on [protected] by there is no response. He is getting a voice messege. “our customer care executives are busy to other call, Please wait sometimes or call later”
Sir, my friend is facing this problem from four month and not getting any solution from above mentioned persons. He is wasting his time money and much more.
Now a day’s Mobile is a part of our life so please solve this problem as soon as possible.
Details of My Friend is:
Name: Rupesh Sharma
Mob No. [protected]
Alternet No. [protected]
Complaint marked as Resolved Aug 13, 2020