Reliance Smart — Automatically Hello tunes activated & 30/- amount deducted | |
Hi, My name is Harsh Vyas & i am working in HDFC standard Life Co. in Operations department. Why i use to give this detail because i want to state here that i am a well educated process oriented guy. My Mobile No. is [protected] & My father's no. is [protected]. In both the no. Hello tune service activated by RELIANCE SMART service providcer without any permission & deducted 30 Rs. amount. I am four year old customer of this service provider. First it was happened to me & when i call to customer care they give only one answer " You have by mistake active it " . I know what are the process to activate this facility instead of that they blem to me. This was happened one month ago. Yesturday, my father has also intimated me with the same complaint. So i have decided i resolved the issue for which where ever i have to go to solve it. Last one year Network problem, SMS service problem, Unwanted calls & SMS problems faced by me & other customers. I have seen customer complaint list is too big against this service provider in it. Well because of this Govt. online website ther is a very little hope that my problem would be resolved. But this is for me only a starting step towards. Its my request to you i[censored] can't able to solved it, kindly provide me the TRAI online complaint process. I visited there but instead of complait section everything is there. Asides complaint visit peoples : Kindly suggest what i have to do in this case ?????? Suffered Customer Harsh Vyas [protected] Bhopal Was this information helpful? | |
 15 Comments | |
Comments
Deactivate Word Pack Service
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
Deactivate Word Pack Service
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
Deactivate Word Pack Service
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
Deactivate Word Pack Service
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
Deactivate Word Pack Service
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
Deactivate Word Pack Service
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
Deactivate Word Pack Service
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
Deactivate Word Pack Service
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
Deactivate Word Pack Service
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with Customer Care Service Request Nos. are on 7th Nov, 2009 at 22:11:36 is[protected], on 9th Nov, 2009 at 13:17:05 is[protected] and on 11th Nov, 2009 at 22:46:47 is[protected], but no response is received from that No. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber.
Deactivate Word Pack Service
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with your Customer Care. Service Request Nos. are on 7th Nov, 2009 at 22:11:36 No.[protected], on 9th Nov, 2009 at 13:17:05 No.[protected], on 11th Nov, 2009 at 22:46:47 No.[protected] and on 16th Nov, 2009 at 19:52:50 No.[protected] but no response is received from your end. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with your Customer Care. Service Request Nos. are on 7th Nov, 2009 at 22:11:36 No.[protected], on 9th Nov, 2009 at 13:17:05 No.[protected], on 11th Nov, 2009 at 22:46:47 No.[protected] and on 16th Nov, 2009 at 19:52:50 No.[protected] but no response is received from your end. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber
Deactivate Word Pack Service
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with your Customer Care. Service Request Nos. are on 7th Nov, 2009 at 22:11:36 No.[protected], on 9th Nov, 2009 at 13:17:05 No.[protected], on 11th Nov, 2009 at 22:46:47 No.[protected] and on 16th Nov, 2009 at 19:52:50 No.[protected] but no response is received from your end. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with your Customer Care. Service Request Nos. are on 7th Nov, 2009 at 22:11:36 No.[protected], on 9th Nov, 2009 at 13:17:05 No.[protected], on 11th Nov, 2009 at 22:46:47 No.[protected] and on 16th Nov, 2009 at 19:52:50 No.[protected] but no response is received from your end. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber
Deactivate Word Pack Service
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with your Customer Care. Service Request Nos. are on 7th Nov, 2009 at 22:11:36 No.[protected], on 9th Nov, 2009 at 13:17:05 No.[protected], on 11th Nov, 2009 at 22:46:47 No.[protected] and on 16th Nov, 2009 at 19:52:50 No.[protected] but no response is received from your end. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber
I am a customer of reliance smart gsm service from last two years. word service is automatically subscribed in my No. I several time contacted with your Customer Care. Service Request Nos. are on 7th Nov, 2009 at 22:11:36 No.[protected], on 9th Nov, 2009 at 13:17:05 No.[protected], on 11th Nov, 2009 at 22:46:47 No.[protected] and on 16th Nov, 2009 at 19:52:50 No.[protected] but no response is received from your end. My mobile no is [protected]. I want to deactivated the word services which is received from 56300.
: TRAI direction of value added services are given below :
TRAI's direction dated 03.05.2005 and 12.9.2005 on Value Added Services
• No chargeable value added service, shall be provided to a customer without his explicit consent. Any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer. The above provisions are also applicable to Internet Service Providers.
• Voice Mail Service should not be offered without the prior consent of the subscriber
Smart GSM — astro pack activated automatically
Bejan Daruwala Astro Pack has been activated automatically.Unsubscribe it now.
astro pack activated automatically sir my no. [protected]
Bejan Daruwala Astro Pack has been activated automatically.
Unsubscribe it now.
Bejan Daruwala Astro Pack has been activated automatically.
Unsubscribe it now.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
A usual day affair from the thieves!!