[Resolved]  Reliance Smart Gsm Service — No response of complaint at customer care

Dear Sir,
I am Mr. Anil Sahu customer of Reliance Smart GSM. My Mobile number is[protected].I have Rechaged for internet setup in my mobile.Regarding this matter i have talked with reliance customer care no.[protected] for the 5 times. Each time i give them my imei no.Inspite of this comunication, netconnection has not been installed yet.With Disappointment i have been forced to complain against customer care smart.kindly received my complain and seriously take step to install internet setup in my mobile.

Thanks & Regards
Anil Kumar
[protected]

Reliance Smart GSM — unusual cutting of balance

I am using the smart gsm service of reliance since last six years but now I am facing a problem since last three months, the problem is that whenever I recharge my balance after two or three hours it get reduced to negative without using the balance, i had complaint about this but no action has been taken till now so now I want that my complain is taken into consideration and action against this complain should be taken as soon as possible.

regards,

Vivek Burman
[protected]

Sir i am prepaid custmer of smart service.my callertune automatic download and then cut to Rs 10 downloading and Rs 30/monthly song.but i have not download this song.
so i request to you return my money in mobile
my no is [protected]
id- [protected]@yahoo.com

i am a coustomer for more than 5 years.now a days repetadely it is deducted from my a/c for arati pakage/music box/masti pakage without our concent.there is no responce, inspite of several request.it is very much unethical to deduct the amount from my a/c without my knowledge & without my concent.please stop this practice.my number is [protected]

RELIANCE SMART GSM SERVICE — BALANCE DECREASE

MY MOBILE NO [protected]
MY BALANCE DECREASE AND RINGTONE ASSIGNED ME WITHOUT MY NOTICE

i have a realiance gsm service . sir i also complaint lock by custmer care but there are not response. my complaint is my caller tune automatic download and less rs 40 in my balance i also complaint online but not response
sir pls cut my caller tune and return my money

SIR/MADAM
I AMIT KUMAR AND I LAST 4 YEAR, S CUSTOMESR OF SMRT GSM.
BACK DAY 3/8/2010 I TAKE NIGHT CALLING PACK.
I HAVE RECIEVE MASSAGE ALSO.
BUT IN MY NO AFTER 11.PM DEDUCT BAL FROM MY OTHER ACC.
I TRIED TO CONTACT CUSTIMER CARE BUT THEY ARE NOT GIVE ME
A STISFY ANSWER. THEY TOLD THAT THERE SYSTEM UPDATION'S
BEING PROCCESED. AND THEY SOLF PROBLEM AFTER 3 OR 4 HOUR.
PLEASE SOLVE MY PROBLEM.

AMIT SANDIL
[protected]
EMAIL-- sandil.[protected]@yahoo.in

[protected]@relianceada.com, [protected]@nic.in
Respected mukhya nyayadhish suprim court sir,
             mera naam Praful Purohit Hai mai ye complaint jan hit yachika ke liye kar raha hoo. mera Mobile no [protected] hai joki mp mai ratlam mai Smart GSM service ka hai ek din poorva is no par ek sms aata hai ki aapki mytune or miss call service activate ki gayee hai, or 30 Rs deduct kar liye gaye maine aaj raat 12 baje se 2 baje tak costomer care ko lagatar phone kiye gaye par waha se kewal ek hi jawab aaya ki amount kisi bhi halat mai refund nahi kiya jayega. Sir baat 30 rs ki nahi hai is prakar na jane ye kitne logo ke phone se amount deduct kate hai or unki koi baat nahi maante hai ye public ka paisa hai jo kadi mehnat kar ke kamaya jata hai jisko ye ek zhatke mai deduct kar lete hai, ye saari compnyian aise hi paise kama rahi hai or upbhokta apne ko thaga hua mehsoos karta hai, sir mera aapse ye anurodh hai ki aam public ko jo ye bewkoof bana ke loota ja raha hai is par please aap dhyan dekar inki jeb ko katne se bachaye nahi tau ye saari mobile compniyan aise hi profit banati rahegi aur public bewkoof banti rahegi, is Mail ko aap jan hit yachika hi maan kar dayar kare.
thanks
Praful Nath Purohit
[protected]
Ratlam MP
Date[protected] time ratri 2.50 am 

Dear Sir/Madam
please deactivate all value added services in my mobile no-[protected]. except sms pack. please help us . every month les my account 30rs . i have subscribe only sms pack . also another number [protected] please check my account and i like only sms pack and std pack . another all services please deactive.
this is for your information,
other wise you lose 3 customer in future.

thaks alot
satheesh kannan

Dear Sir,

I am a consumer of you RELIANCE SMART GSM service from last 2 years. A month back, my SIM card has blocked and the SIM card is not detected by any mobile whenever I insert the SIM card a message comes up “insert SIM card”. I have tried several mobiles but the result is the same I have contacted your customer care but it was not helpful.

I need your intervention in the matter to solve it urgently as I am cut from all my important contact and all my contact number are saved in it.

My number is: - [protected].

You can also contact me via email: - [protected]@yahoo.in

best regards

Arul Nattar.

Dear
Sir/Madam,
My name is Gajendra sharma, . I have a reliance gsm connection <[protected]>. I have received a message autorenew of mix maza 53030 on[protected]:34pm. And detect my balance 49 rupees. Please refund my balance as sooner as possible

I am the customer of your company, my no. is [protected].Without any information my balance is decreased day by day.Many a time I tried to contact the customer care, phone rings but there is no responce. So, I request you to return my balance and solve my problem as early as possible.

my no is [protected] my bal decressed by 30.00 without any notice or any type of activation

Aamir Husain

Complaint No:[protected]

To whom who may concern,
This is like to transfer little bit information as, I am Aamir Husain & a prepaid customer of Reliance Smart GSM m.p. I am permanent user of Reliance Smart services with my number being [protected]. I have been facing problems with the love MixMaza combo pack Service, which I did not require but is automatically activate by system.
Even i don't know why it is automatically activate by the system. So I have been charging since 2 months like this.
I was surprised to receive a message rom “ RM-53030” that“ YOUR SUBCRIPTION HAS BEEN RENEWED AT Rs.49 FOR A PERIOD OF 30 DAYS”, and while checking my balance it is Rs.49 short of my last seen balance. I have not activate the services, they are deducting Rs.49 from my balance.This is very unfortunate that the leading business origination of India is proving itself a leader in not satisfying its customer rather makes people annoyed. I would like to stop this Unwanted service from my mobile phone now and refund the money in my prepaid at the earliest. Other wise the matter will be taken up with concerned authorized administrative, TRAI and published in the web to herm your credentials.

Thanking you,

TO MY SURPRISE MY BALANCE DECRESES FOR RS.30.00 ON 18.09.2010 AND AGAIN RS.30.00 ON THE NEXT MORNING THAT IS ON 19.9.10. ALSO COMPLAIN TO CUSTOMER CARE SERVICE THRU DIAN *333 BUT FOUND NO RESPONSE ONLY RS.30.00 REFUNDED BALANCE RS.30.00 IS STILL NOT CREDITED. PLEASE LOOK INTO IN.
MOBILE NO.[protected]

TO GET A POSITIVE RESPNSE FROM RELIANCE

To
The RIM
Dear Sir My mobile no. is [protected]. I have recharge on 25.09.10 but cut my blance. I dont know these reason.
I request to you stop my cutting balance soonly. Because I Cant talk My Family, Friends & Others So Please Sir Stop My Cuttin Balance because I am a Stundent.
Thak you

I am realince gsm user my no is [protected] ..
my 19 r.s bal is reduse in yesterday .. but sms pack was not activate ...

i m very much diappointed with the services of reliance smart sim...they cut balances without any reason and if we call customer care it dosn't respond and if respond they tell that they will not refund the money...i don't understand how can they activate service without customer's permission...i hv lost more than 100 rs in this ...i think u will take strict action to improve ur services to stand in the market as i hv chooses to change the sim and shift to another companies sim but reliance company is not hving that as it has to improve its services to maintain the customer and create new ones...CUSTOMER IS THE KING of present market i[censored] don't gv proper services, its very difficult for reliance to exist in this competative and dynamic business environment...
I think u will glance to my problem...
THANKING YOU

YOURS FAITHFULLY
V.K.DUBEY
[protected]
[protected]

Sir,
I am a costmer of reliance since 5years. My number is [protected]. Yesterday dt. 19 Oct.2010 with out my knowledge missed call pack is activet .When I had contact costmer care they continusely told me that the sorver is down contact after two hour scince 2days I am contacting them but they are not solving my problem. Another problem is created that is continuosely missedcalls from this number [protected] & [protected] is coming. So please solve these problems.

Thanking you
R.K.DASH