[Resolved]  Reliance Super — reliance has given an advertisement in the newspaper.on the same day of my visit in the afternoon there is no stock

Address:Nellore, Andhra Pradesh

Today i saw an advertisement of reliance super mentioning about the discounts on various products.

a few among those were:
1.surf excel matic topload 1kg-Rs.139(mrp -Rs184)
This product is not available.when i asked the management they told me that stock is over.how could it happen??they gave the add today morning and how come there is no stock ??cann't they count how much stock is left over before giving an add?
2.Pasapach steam iron psp 9013::Rs 299(mrp Rs1190) This product is also not available.the management told me there is no stock.this is really disgusting.

LATER I ENQUIRED A SALES BOY OF RELIANCE SUPER ABOUT THE REASON FOR LACK OF STOCK.HE TOLD ME THAT AS THESE GOODS HAVE A GOOD DEMAND IN THE MARKET THEY ARE SELLING THEM SECRETLY TO THE LOCAL SHOPS WITH A PRICE GREATER THAN THE OFFER PRICE.IN THIS WAY THE NELLORE RELIANCE SUPER MANAGEMENT IS MAKING MONEY BY SELLING GOODS OUTSIDE WITHOUT REACHING THE COMMON PEOPLE.THIS SHOWS HOW WORST THE MANAGEMENT WORKS.I BELIVE IN THIS BECAUSE HOW CAN THE STOCK BE COMPLETED WITH IN HALF A DAY IN A SMALL CITY LIKE NELLORE AND ONE MORE POINT IS THAT I DIDN'T FIND A LOT OF CUSTOMERS IN THE MART TODAY.ITZ NOT CROWDED.SO THE MANAGEMENT IS NOT CORRECT.IF THIS CONTINUES RELIANCE WILL NOT HAVE A SINGLE CUSTOMER.
my email id is [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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A very pathetic day for me with the experience from Reliance Super Store at Nellore...Andhra Pradesh.
I am a regular customer to the stores and i often purchase my grocery and vegetables etc from the store. I experience the staff are very rude in talking to customer. They are least bothered and not in supportive mood.
They bill wrong for excess or prices, were wrongly charged. It is the customer who has to bear on his head. If the customer is shoting, people the other people see the music and continue shopping...(not a blame but the situation normally happens).

If they are not charged and at the exit gate, if they found it is not charged, is it the customer issue. It is the duty of the billing guy, that these are billed correctly. Normal checking will be kept aside and from the security to concerned manager, only blame the customer who has no idea of billing until and unless he checks. In this hurry schedules no body thinks about the checking, As a common man, he thinks only that he has paid and got the articles what he took from the shop.

the situation felts very insulting for a man who is not that type of person and feels very sad and felt bad about the situation.

want to share this and...Just give a thought...request to Reliance super management to have a thought on this tooo...and request not to torture the customer with their billings...
I have a bitter experience with Nellore Reliance Super. My brother sent some gift coupons and asked to arrane a washing machine to may parents residing at nellore. Reliance Mr. Dinesh ( Head strong Incharge for this store who don't know how to behave with Customers and always see the sky and listen to the customers) torchered just to deliver the product my home. They collected on 05th ( bill No. 18) Dec 2012 well in advance and make me roamed three days around this bloody stores. Ultimately by god's grace we got delivery of this LG washing machine to our home.Just to deliver the one piece of washing machine Mr. dinesh made me to stand at gate for more than 3 and half hours i., e., from 16:50 Hrs. to 20:29Hrs. When i hav easked for the procedures simple reply is as that he trying to do a favour it was taken that much time. In general process it takes more than that.
Now for DEMO he is shamelessly asking fior Rs.250-00. He is saying that Reliancehas to pay this to LG for arranging DEMO for a Brand New Washing machine just delivered to customer yesterday night at BOUT)08:30pm. He said hat he won't give any bill for this Rs. 250-00. this is just for adjustment purpose.
JUST I have spoken to LG . They said there is no such a system with them. Shall any body in reliance can explain this new scheme details.

I request Reliance authorities to rectify this Guy Mr. Dinesh Immediately. For his recklessness and careless behaviour really anybody will hurt.

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    Nellore city
    Andhra Pradesh
    India
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