[Resolved]  Reliance Telecom Ltd. — 3g network unavailability

Address:Assam

I have been an user of Reliance data card. 3G network becomes unavailable 5 out of 7 days. Customer care executives would insist that there is problem on my laptop. I have to uninstall Reliance 3G software and re install again after restarting the laptop. Nobody agrees that there is problem in their network. I am staying in Chandmari which is in heart of the city. Reliance do not care about customer satisfaction. Today also entire day network was down. The network is pathetic and the resolutions given by illiterate customer executives are disgusting. This is a total loss of money through monthly rentals. Network outages are often termed as network up gradations. The technical team is not sound as it takes 2-3 days to resolve minor issues. Surprisingly, customer care executives haven't even heard of Guwahati.

To Reliance - Please shut down your 3G operations in Guwahati and stop duping citizens. If you are unable to provide quality service, then step back.

For people considering to purchase Reliance 3G in Assam - Please do not purchase otherwise you will regret. Reliance is eyeing your wallet. Please do not purchase instead go for Airtel 3G which I am also using.
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Aug 14, 2020
Complaint marked as Resolved 
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RELIANCE COMMUNICATIONS LTD — NETWORK

SIR
WE HAVE COMPLAINED SERAVAL TIME TO RELIANCE COMMUNICATION THAT WE ARE FACING NETWORK PROBLEM IN OUR OFFICE THEY HAVE INSPECTED AND CONFIMED US THAT PROBLEM WILL BE SOLVED IN 7 WORKING DAYS BUT ALMOST 2MONTH HAVE BEEN PASSED NOTHING HAS BEEN DONE ... PLZ LOOK INTO THIS PROBLEM OUR MOBILE NOS FACING THE PROBLEM ARE
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
PLZ SEE INTO THIS MATTER OUR WE HAVE TO SELECT ANY OTHER OPERATER SERVICE

Reliance Telecom Ltd. — Not getting the PF amount

I have signed & submitted all the document of PF last April 2009 at Planman office, Salt Lake, Kolkata, but till now I didn't get any responce.Mr. Arunava(Ph. [protected]) of Planman consulting person also not gave any clear opinian.
Pls confirm me how and when I can get my PF.

My PF No. DL[protected].

Reliance Telecom Ltd. — Connection Bud.

Dear Sir,
My Cell No [protected], I had made payment on 23/07/2009 of Rs.850/- vide Chq and the cheque was realised on 24/07/2009. I also received confirmation of my payment via SMS but on 27/07/2009 my outgoing was bud an when I took the matter with the service centre they immidiately intimated the concerned authority about the confirmation of my payment but they had not rendered the service till 6pm, during this time I went to the service centre two times. at last I surrender the SIM. I am having subscription of the company from last 3 years. till then I have to suffer . Kindly confirm my further action.
Thanking You.
Anand Kishore Chakraborty.

Reliance Telecom Ltd. — Paid the bill still the services are not restored

Sir,
I had been using number [protected] past few years and all bill are been paid on time still they disconnect the services again and again recently i had paid amount of rs 105 to reliance telecom there executive collected the money as they demanded a person came from Shri Krishna Agency and collected Rs 105 on 26/08/2009 recipt number 103063. Even after making payment my services was disconnected on contacting customer care cam to know that bill amount was pending then on showing them recipt my services were restored but then again it was disconnected very next day then on contacting the person at shri krishna agency the person who collected the money he said the money ws been posted wrongly and will get it reversed and your services would be restored but then again next day services were been on but again on 10/9/09 my services are been disconnected and the reason been is that the payment which i have made is not reflecting and on contacting the concerned person he has switched off his phone and going on agency and reliance telecom i am not getting any satisfactory results its just tht again n again showing them recipt number stays on for day and again they disconnect the service.So nowdays i have to go to there office show them recipt they will on services by afternoon and again at next morning they barr the number i am goin to mental stress everyday and my routine is getting hectic.
Please do the needful in this matter.

RELIANCE TELEPHONE NETWORK — NO NETWORK

CALL DROP, NO NETWORK IN ALL RELIANCE PHONE AT OUR OFFICE LOCATED AT BHIWANDI ADD- PANNA COMPOUND.NEW KANERI ,
SINCE LAST THREE MONTH, NO RESPONSE BEEN RECEIVED BY ANY RELIANCE WEB WORLD, CUSTOMER CARE OF RELIANCE

Reliance Netconnect — Data Card Network Unavailability

Hello, My Reliance Netconnet Card No [protected], in spite of several complaints related to non availability of the network,and also requesting the executives to check, no response received.
I would like you to take immediate action and cancel my services and reimburse my amount paid.

I hope prompt response is taken.

Pallavi Sutar
Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

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    Assam
    India
    8011364069
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