Reliance Web World — No Support to customers

I have a Reliance pre-paid connection and the services are going poorer and poorer. Shame on you AMBANI...

Today I got a message to download a ringtone. I did not reply for that. I was shocked to know after a while that the ringtone was downloaded to my phone without my consent.

I tried customer care to make it cancel but as usual it was on a telephone answering machine which never connect you to the customer care executive ( I could not talk to any customer care executive in past 4 years on *369).

I am really going to throw my phone .. How shameless Reliance..

My request to you please think hundred times before buying a Reliance.

Shame ... Shame.. RELIANCE
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

To,
The Reliance Communication Ltd,
New Delhi, India

Subject: Complaint against the Reliance Officers who are not taking any action against our complaints.

Respected Sir,
I just want to inform you that we are the genuine user of Reliance mobile and our company has 18 mobiles and 1 landlines phone from Reliance.
And we have written plenty of complaints for the last three months but still not any action is taken by officer.
Our Landline no. is[protected], and mobile nos. are [protected], [protected], [protected] and so on.
Sir our phone connects and disconnects automatically and our first complaint was written on dated 1st June 2008 and its complaint no. is 71203095, and another complain is written is written on dated 01/08/2008 and its complaint no. is 73234997 and last complaint is written on dated 01/09/2008 and its complaints no. is 75071290.
Due to this problem when our customer or any clients call’s us and our call disconnect automatically as a result our clients get very disturbed for us and they says that you are disconnecting my phone.
I shall be very highly thankful to you if you may please accept this application and solve out this networking problem in our area as soon as possible.
Thanking You!

Applicant
Dated: 10th September 2008 Director of:
Gautam Sahni Contracts Pvt. Ltd.
Address: WZ-168, Dasghara Village
Near Inderpuri, New Delhi-110012
Phone No.[protected]
DEAR SIR/MADAM,

SUB: REFUND MY MONEY

MYSELF MAYANK NAGAR FROM MEERUT . I AM WRITING THIS COMPLAINT ON THE BEHALF OF MY REAL UNCLE MR K.K.PAHWA, CRIMINAL ADVOCATE, MEERUT. MY UNCLE TOOK ADMISSION IN WEBWORLD, ABU LANE, MEERUT(DATED ON :-25/DEC/08 ), BUT HE DID NOT ATTEND A CLASS TILL NOW . I HAVE SUBMITTED APPLICATION OF REFUND HIS MONEY, BUT HE IS NOT REFUND HIS MONEY . THEN TELL ME WHAT SHOULD I DO .SO I REQUESTED TO U REFUND HIS MONEY SOON .

THANKING U IN ANTICIPATION YOUR SINCERELY
MAYANK NAGAR
[protected]
Dear sir
i have purchased a gsm card on 28/01/2009 my number is [protected]. i have submitted my document
in your vasai (west) web my ration card and my voter id, that time they have retured my ration card &
after one week on dated 08.02.2009 my network service is out. beause of my adress proof is not ok. they require my address proof. on dated 09.02.09 i was going to web and subimitt my rartion card for adress proof but they are not appected & i have not any other proof for my adress. so question to you that ration card is govt. authorited document. why they are not accept?
i hope that your earlier reply.
santosh khandare
I have bought Reliance Netconnect Broadband online. I got my modem delivered on Thursday evening (26th March 2009). All required documents were collected at that time.

Today its 1st April 2009. My modem is not yet active. When tried to contact Customer Care, all executives are found always busy for hours together and finally no option but to disconnect your call.

When tried to contact Vriti's representative (who delivered modem) their phones are found always switched off.

Could get executive online in the morning before 8am on 1st April 2009 with reply that contact your nearest Web World for activation.

We have to leave home early before reliance web world opens.

Is there any way to resolve the issue?

Unfortunately there is no telephone number for reliance web world Vasai, available on Reliance website.

Is there anyone who can help me?
dear sir
i am a customer in reliance webwold meerut abulane, , n i wanna tell u such a poor and crap service o[censored]r employs, , never take care of customers interest, , , u r paying salary to the crap people on this earth, , due to these employees _ (saurabh and rajeev )specially u will soonlt loose ur repotation from meerut . n i want u to take action against these two
this is my number[protected] ... i[censored] want to query something

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint