[Resolved] Reliance WLL Classic WP820 set — Faulty Telephone set not replaced : Damn these private telephone suppliers
CColonel SK Aurora
I am Colonel Aurora. I am surprized to see a multi crore company making a fool of itself by boasting of being best in customer services. My phone[protected] purchased on[protected] from Swati enterprises (it is under warranty) has become faulty with its power socket not working properly and subsequently the set not getting recharged. I sent my man to Reliance World, 56, Rajpur Road, Opp Mayur Auto Dehradun for last one month where he has been made to go here, go there, bring purchase bill and other papers. Despite all efforts, the phone has not been replaced.
And top of it, such a big establishment (Reliance world Rajpur Road)does not have a stock of new sets. May I ask what is going on? Has Reliance started recruiting all the incomptent people? In 30 years of service, I have been told that private companies represent efficieny and good services. Is Reliance trying to prove otherwise? I am really sorry, but this whole episode has been very disappointing and now I am going to take legal action against Reliance India for this harassment.
Complaint marked as Resolved Aug 14, 2020