[Resolved] Religare Securities Limited — FUND TRANSFER | |||
DEAR CONCERN, I LIKE TO BRING YOUR KIND NOTICE ON MY PROBLEM WHICH IS AGAINST RELIGARE SECURITIES LIMITED. ON 7/10/10 I HAD TRANSFERED 5200 RS. TO MY TRADING A/C NO. N172476 IN RELIGARE SECURITIES LTD FROM MY AXIS BANK A/C. BUT TILL DATE (18/10/2010) I HAVE NOT RECEIVED THE MONEY IN MY A/C. EVEN THOUGH I HAD MAILED AT THERE BRANCH OFFICE IN LUCKNOW, CALLED THE CUSTOMER CARE NO. THREE TIMES AND THEY HAD GIVEN ME REFERENCE NO. 4011672 ON 14/10/2010 SINCE THEN I CALLED THEM TWICE ON FOLLOWING DATES BUT NOTHING HAPPENED. : 16/10/10 : 18/10/10 PLEASE DO THE NEEDFUL & HELP ME OUT.......!! REHAN MANZOOR MOBILE NO. : [protected] Was this information helpful? | |||
Feb 7, 2017 Complaint marked as Resolved Verified Support Oct 19, 2010 Religare Enterprises Customer Care's response Dear Sir, We would request you to mail us the screenshot of your bank statement in non–editable format at [protected]@religareonline.com and our representative will look into it. Regards, Team Religare Verified Support Nov 03, 2010 Religare Enterprises Customer Care's response Dear Majumder, We hope our representative was able to resolve your issue to your satisfaction. The issue is resolved and same was communicated to you through mail on Oct 26, 2010. Please confirm. Regards, Team Religare | |||
 2 Comments | |||
Comments
The problem was resolved after i could trace out the email id, to which the complaint was to be escalated..
The Mumbai - Malad branch office was not aware of what is to be done next, while the call n trade/ helpline numbers were not of any use, suggesting me to get in touch with the bank (even though bank has already confirmed that the money is with the merchant party). Thanks to the blog site, where someone posted that his similar complaint was resolved by getting in touch with the mail id, posted in it - i followed his foot steps to get my problem resolved the same way.
The Mumbai - Malad branch office was not aware of what is to be done next, while the call n trade/ helpline numbers were not of any use, suggesting me to get in touch with the bank (even though bank has already confirmed that the money is with the merchant party). Thanks to the blog site, where someone posted that his similar complaint was resolved by getting in touch with the mail id, posted in it - i followed his foot steps to get my problem resolved the same way.
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+91 12 0339 1000
2nd Floor, Rajlok Building, 24, Nehru Place, New Delhi, Delhi, India - 110019
Even sending screen shot as suggested by Religare team is not helping in my case. -S.Majumder (Cell [protected])