[Resolved]  Royal Bank Of Scotland — Savings account closing

Address:Mumbai Suburban, Maharashtra

My name is Suraj Prasad Sahu, I was having RBS saving account which was a salary account. After I left the company then I tried to close the account. I have called to the executive and raised the request for closing the account and then from RBS one of the executive had come I have given him the debit card teared in to 4 pieces and cheque book and the same is been confirmed with the letter indicating for closing the account.

Later on I got an reply about the difference of signature in the letter and record they have in the bank, for me it is not possible to reach the bank as there is only few bank in the netire mumbai and there is no branch in thane , thats what it is confirmed from their executive.

So now the problem is interest in the account is been put for not maintaining the minimum balance and why the hell i have to pay for it when I have raised the request for closing the account and also given the debit , cheque book to the bank.

After repeated calls and email to the service till now the account is not closed . can any one help me so later on it should be that the interest goes on adding and they would force me to pay the amount.
My mobile number is [protected].
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Aug 13, 2020
Complaint marked as Resolved 
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RBS has become one of the most corrupt bank. They have charged 300 rupee/quarter for my saving account just because it is in dormant state though i have maintained 30000 rs in the account.
I have never heard anything of that from any other bank.

Ashish Aggarwal
[protected]

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