[Resolved] Royal Enfield — Delay in bike delivery | |||
Hi all. my name is Guru. I booked my Royal enfield Thunderbird black, on July 3rd 2010. When i made the booking the they said me my booking period is 4 months. So its suppose to be delivered in November 1st or 3rd. But, when i asked the sales man of the royal enfield showroom, who took my booking, he says the booking period is 5 months for me. and i may get the vehicle in december. This is atrrocious. I am great lover of royal enfield bikes and i have a passion owning a Thunderbird. I booked the bike with great excitement and was wating for november. But now i am really, greatly frustrated, and lost respect on royal enfield company. I feel like they r wantedly delaying. I am upset by the delay time being extended for me. No good response from the show room dealers too. A vehicle can have a delay period of some days. not months. even cars doesn take this much time. Please help me get the bike soon. I want to have it this deepavali. Please help me. I am dissappointed hugely by delay and worst response from RE side. Booked in Chennai, besant nagar Royal enfield showroom please help me get the vehicle for this deepavali. I want it on november 1st or 2nd. My mail id is pvignesh.[protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
I hv booked a royal enfield 350 classic on 28 dec 2014.
that time. Dealer informed me about 3 months waiting. But till now I did not recieve my bike
that time. Dealer informed me about 3 months waiting. But till now I did not recieve my bike
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+91 44 4223 0400
Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
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As usual i faced with the delays and postponing of the delivery date and letters from RE explaining the delay etc etc...
One fine morning on October 22nd i completely lost my patinence and went to RE and wanted a final say about the delivery they said they cannot promise the D date and if i wish they will give back my advance money. They also said that there were customers who have paid full payment and waiting for the bike for months. God save those guys!!! Atlast i opted for taking back my advance. i got the cheque next week to my home.
Some how i cant able to digest or forget this experience. When ever i and my wife go out, i used to talk about RE when ever we see some one riding a TBird.
one fine morning on my Birthday on December 15th my wife gave me the surprise for a life time to cherish.
she gave the key of a brand new silver color TBird.
I was shocked how she managed and what i got to know was the horrific stab for every prospective customer waiting anxiously for their REs to get delivered.
My wife got the Thunderbird by paying the full amount + **********(12K extra as commision)********
Is not it cruel enough... i got a TB which is scheduled to be delivered to some one...
I thought of disowning the Tb gifted to me but i dont want my wife to get hurt and kept the TB with me.
Now all the people please know there is a nexus operating and cashing in the passion of the Customers'...
Dont know how will it be tackled...Just wanted to share my experience...
More importantly...every customer, whose delivery date is skipped or postponed...the fact is your bike is getting delivered to some other who is paying an extra premium...