Rukmani Gas Agency — Non-prompt delivery of LPG gas

 
4 Reviews
India
 Karthikeyan
We are not satisfied with the customer service for the following reason
1. We get cylinder only after 40 days of booking
2. Phone calls is not properly attended
3. When we say the problem to that person, he ask us to take the cylinder from the office premise i[censored]rgently needed.
4. The agency says that they can only supply in this interval. You can complaint to anybody else. We will do in the same way.
5. Rs 310 is collected with Transport Charges.
6. Door delivery is not properly done. They ask us to come on the main road to collect the cylinder. Since they are more than 10000 connections.
7. Bill is not given. Asking about that, they simply say it cannot be given.

Thanking You.

Yours Faithfully

K.Karthikeyan
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

We too are facing the same problem. As per my knowledge the government should strictly read the inconvenience faced by the customer and should ban the supply of HP gas. If it cannot provide the service why should it operate.
Cannot agree more. Looks like HP is scared of this agency. I had raised a complaint with them, they simply closed it. Annoyed by this i called few numbers in HP customer service for which they said they will look into it. But all i later got is a one line email, that too saying they have advised all agencies to abide by their rule.

Shame on you HP!!!

Rukmani Gas Agency — NON DELIVERY

DEAR SIR
CYLINDER NOT DELIVERED SINCE 1 MONTH.DO NOT ATTEND PHONE CALLS. DO NOT PROVIDE HOME DELIVERY. I"M ASKED TO COLLECT IT FROM GOODOWN WHICH IS FAR AWAY FROM MY HOUSE. NO REBATE GIVEN. MY CONSUMER NO. IS 17919.PLEASE LOOK INTO THE MATTER URGENTLY.

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    Rukmani Gas Agency - Non-prompt delivery of LPG gas

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    Company:Rukmani Gas Agency
    India

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