[Resolved] Sahakari Bhandar — Manipulation | |
Reliance Retail (Sahakari Bhandar) Sahi Price, Sahi Quality aur thodisi Beimaani This is to report manipulation in one of the "FREE" offers. I purchased a large size HIT on which Dettol hand soap worth Rs.55/- was given free. At any store, all purchases are shoved inside bags at cash counters. On reaching home, I found the "FREE" dettol was worth Rs.45/- not 55/- as promised. When I contacted the retailer (Sahakari Bhandar, Goregaon) I was told that Dettol Hand Soap packs worth Rs.55/- were out of stock. May be the staff is at fault. But there's no website or complaint address. So beware. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
Going on with the woes of Sahakari Reliance at Bandra- There was a time, when it was a peoples store, staff were friendly, fairly regularly in stock. Now that it has gone hi-fi, almost always "madam stock nahi hai, staff barely around in their respective aisles, very rude, don't have proper information. and horribly overpriced with most everything. (In comparison they offer peanuts in exchange by calling them loyalty points.) Purchased a bottle of Maggi Ketchup and the paymment counter, conveniently forgot to pack the free offer.(2nd time) 500gms tin of Quaker oats which was marked Rs 170.00 got billed as Rs 199.00 (everywhere in Mumbai the cost varies fromRs 120.00 -130). Staff says they will charge what is listed in the computer. Wah Kya Sahi Price, Sahi Quality. Somebody, please explain.
I bought items worth 310 from Sahakari Bhandar Mumbai Malad East Store. I gave Rs.400/- at the counter. He asked me for Rs.10/- change. I said I don't have change. Then he is saying that since you don't have change I will remove one item. He made me wait for more than 10 mins asking me for the change which I don't have. Even after repeatedly telling him that I dont have change, he is just aksing me either remove one item or give Rs.10/- change or go out and get the change. The people at cash counter are simply misbehaving with the customers. When the store is full with the people they throw the items on the sides and also do miscalculations like billing the same item twice. This is the complaint I want to post on their service to the customers. When I asked for the manager or to meet the store supervisor, even they did not turn up immediately.
Prabhadevi store and staffer are equally bad. The less talked about it, the better.
I had even lodged a written complaint in their book and the response came after around two months! Of course, without any solution. Just a phone call asking me the same thing and nothing else.
I had even lodged a written complaint in their book and the response came after around two months! Of course, without any solution. Just a phone call asking me the same thing and nothing else.
I had added a last min product to my trolley in a hurry, it was l'oreal hair color .After going home when I was arranging I saw that the product was opened from behind and the tube was missing .The whole pack was intact with plastic cover .I complained the store manager, who pierced his finger to find out what was missing and made the opening more wide, but he didn't give me a new pack.he told me to make a complaint but there has been no response.I don't understand why staff doesn't verify all products being displayed and why customers have to bear the loss. Its not a ten twenty rupees product that I can leave it. I want an replacement of the pack
The Sahakari Bhandar store at Agar Bazaar, Prabhadevi had issued new loyalty cards to all their customers some time ago. However the existing points from the old cards to the new cards were not transferred claiming that the points record was not there in the system. I assume this would have happened for all Sahakari Bhandar stores. Today I realised that you can indeed find your points pending on the old card.
a) Get the points by simply giving a missed call to [protected] from the mobile number that is linked to your old Sahakari Bhandar Card No. The moment the call is cut you get and SMS indicating the points connected to your card number.
b) Alternately please call the Helpline number as follows - [protected] (From Airtel phones),[protected]From BSNL/Reliance phones) or[protected]std charges apply) to find out how many points you still have pending on your old Sahakari Bhandar card.
a) Get the points by simply giving a missed call to [protected] from the mobile number that is linked to your old Sahakari Bhandar Card No. The moment the call is cut you get and SMS indicating the points connected to your card number.
b) Alternately please call the Helpline number as follows - [protected] (From Airtel phones),[protected]From BSNL/Reliance phones) or[protected]std charges apply) to find out how many points you still have pending on your old Sahakari Bhandar card.
I been cheated by giving spoiled milk and denied for refund this is really not done
If asked for any product "Out of Stock" is the answer. It's time to gift the staff with "OUT of STOCK" Tshirts instead of "May I help you?"
Packaged edibles expires in 3 months but available in shelf even with few days of expiry remaining. I keep a stock of 3-4 months fortunately after my last purchase I noticed few products were about to expire within a month on checking previous storage I found some items even from 2019!
An average of 7ks bill yet cashiers doesn't bother us to educate about f&b products and it's not possible for us to check expiry date for 30-35 products.
We rely on the staff and staff is not doing their job.