[Resolved] Samsung Ac — No Service | |||
I logged call 1 month back for servicing of my AC and have sent mail many time but no one came from Samsung. The service is very very bad and i have decided not to buy any other samsung produce. I have sent them many mails but no response. Not sure if senior management is sleeping in the company of what? complain No.[protected] Tushar [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
Samsung AC — not getting service from Samsung
Dear Concern Person,I have register a complaint for my Ac on 29th March, request number is [protected]. From that day I am continuously making call to Samsung customer care but I am not getting any call back or engineer visit till today.
I am not getting any answer of my complaint.
Kindly take the necessary action against the same
poor service very bad after sales
I have purchased a split air conditioner Ac 1.50 Ton on Date[protected] on ur
dealer:
VIVEK LIMITED
205 ph road,
purasawalkam
CHENNAI - 600007
PH NO : 42952200 .. 42952216
my compressor is not running i have GIVE A COMPLAINT ON[protected]
STILL NOW 1 PERSON ALSO NOT CALLED ME...& NOT CAME 2 ATTEND THE PROBLEM todat the date is[protected]
AFTER UR RECEIVING THIS COMPLAINT WITH IN 24 HOURS U SHOULD TAKE THE STEP OTHERWISE I WILL MAKE A BIG ISSUE & I WILL
GIVE A BIG ADD FOR UR IN MY FACEBOOK & ORKUT
my job no is :- 321526
my name johnny
my contac no is [protected] & [protected]
I have purchased a split air conditioner Ac 1.50 Ton on Date[protected] on ur
dealer:
VIVEK LIMITED
205 ph road,
purasawalkam
CHENNAI - 600007
PH NO : 42952200 .. 42952216
my compressor is not running i have GIVE A COMPLAINT ON[protected]
STILL NOW 1 PERSON ALSO NOT CALLED ME...& NOT CAME 2 ATTEND THE PROBLEM todat the date is[protected]
AFTER UR RECEIVING THIS COMPLAINT WITH IN 24 HOURS U SHOULD TAKE THE STEP OTHERWISE I WILL MAKE A BIG ISSUE & I WILL
GIVE A BIG ADD FOR UR IN MY FACEBOOK & ORKUT
my job no is :- 321526
my name johnny
my contac no is [protected] & [protected]
Hello,
I 'ad purchased one Samsung AC 1.5 ton last year 30jun2010 from an
authorized dealer mathura .last season faced cooling problen in ac i
called at Samsung Customer care centre and logged my compalint but i
didnt received any resonse, even after 20 days when i again visited
to customer care they told that we donts have any complaint. again i
faced the same problenm i m continous visiting samsung service center
for last 45 days . they told me that there is some problem in cooling
coil and right now we dont have, there is shortage in company so
right we cant do anything, But after several reminders and calls at
at sevice center of samsung, But till date no such service is
provided from Samsung. I have been felt cheated and totally frustated.
I 'ad purchased one Samsung AC 1.5 ton last year 30jun2010 from an
authorized dealer mathura .last season faced cooling problen in ac i
called at Samsung Customer care centre and logged my compalint but i
didnt received any resonse, even after 20 days when i again visited
to customer care they told that we donts have any complaint. again i
faced the same problenm i m continous visiting samsung service center
for last 45 days . they told me that there is some problem in cooling
coil and right now we dont have, there is shortage in company so
right we cant do anything, But after several reminders and calls at
at sevice center of samsung, But till date no such service is
provided from Samsung. I have been felt cheated and totally frustated.
61%
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Pending
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Resolved
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Samsung AC — no response after 20 days of complaint
date of dysfunction of ac:[protected]date of complaint :[protected]/01:26 pm
complaint no:[protected]
ststus: 2 unsatisfactory visits of company employ
ac is not functioning till now