[Resolved]  Samsung / Automatic Washing Machine - Wa90vpm — Poor service and no response to complaints

Address:

Bangalore, Karnataka

We purchased a Automatic Washing Machine of Samsung Make WA90VPM on 13th Aug 2010.

The machine stopped working for the last 15 days. There was no apparent problem as shown in the machine.
We made a complaint on 12th Aug2011 through their call centre number 30308282. They gave a compaint number as [protected].
Till to-day (22 Aug 2011) no service person came. Every day we make a complaint but only to go through the same process of repeating all the details without any positive outcome.
We are extremely feeling bad about the poor quality of service and the service dept response every day is "sorry".
We really do not know how to get theis machine serviced.

Sivaraman. N
682, 4th Cross,
Mahalakshmi Layout
Bangalore-560086

Ph: +91-[protected]

(2) +91-[protected]