[Resolved] Samsung Bio Sleep — very bad service
Rr prahalada rao
We have bought a samsung biosleep compress 1.5ton ac on 20/03/2008, from bajaj electronics, lakdi ka pool, hyderabad. and they have promised us that the ac will be installed the next day i.e on 21/03/2008 by mr.md.naser ahmed([protected]) executive from bajaj electronics. when calling up repeteadly to mr naser he has informed that the person has already started to our place but till evening 4:00 pm nobody turned up. Then we took the number of the person by name "Nanda Kishore"([protected]) incharge for getting the ac installed at our place. Our request no is "107" which was given by Mr.Naser and to our surprise we have received a very blunt answer by mr nanda kishore and his boss Mr.Rathnakar([protected]) that they will be coming to our house only on 22nd mar 2008 as it is holilday for their company. Was this told to us on the day we asked when the ac was purchased we would have finished our personal work on the next day ie on 21/03/2008...we had to wait the whole day in our house waiting for these people who are least bothered after selling the ac to the customer to give a call and tell them that they will not be able to install that ac on 21/03/2008 as it is a holiday for them. And their is no customer complaint cell in their website(samsung) where in the consumer can raise his/her voice. disgusting service from samsung never expected this kind of a service from a MNC company like SAMSUNG ...I now doubt that will my ac get installed or just left over sealed in the packed box.
Complaint marked as Resolved Aug 14, 2020