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[Resolved]  Samsung — No response after buying a LCD TV

I have bought a Samsung 26" LVD TV on 06/04/2008 from Modern World, Domlur, Bangalore, India . While buying the TV saller told me that I will get the TV wall mount fixture from the company and for that I have to log for the demo. I logged the request for demo on 08/04/2008. After this I called almost 20 times I also wrote couple of mail to support.[protected]@samsungindia.com mentioning the demo and installation but still after more than 2 week no body has visited my house to resolve the complaint.
Iam really Frustrated with the Customer Care.If I have to wait for 10 days for a new installation Iam really afraid how many days I have wait for a Service Call !!!.

Please help Us !!!

Thanks
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  37 CommentsShareTweet

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I purchased a 29" Samsung flat TV Model : CS29M16LVXXTL on 3 rd November 2005, from JP ELECTRONICS, Mira Road, Bombay. Two days back i.e on 8.7.09 night, the video suddenly stopped by decreasing into a spot . I made a complaint to the service centre on 9.7.09. The Complaint number : [protected]. Next day i.e on 11th July a mechanic came and initially opined IC problem. Later he told the picture tube is damaged. How a picture tube will be damaged, within 3 to 4 years. We use TV sparingly. Last two years, I am not staying even at Bombay continuously. My old TV, i.e EC TV, which I purchased in 1985, still working in good condition. Is it bad workmanship of Sam Sung ? After reading the above complaints, I think, we should advise our friends and colleagues, not to purchase any Samsung products. I have to rethink for our corporate purchases also better to black list Samsung products. So far I did not discuss with their higher ups. I may have to contact them and request for a good mechanic who can identify the problem and repair. I hope any one of the customer support officers may see this complaint and contact me and help me in solving my problem.

with regards,
pantulu.
DGM(Finance)
ONGC Mlr Petrochemicals.
Phone No. [protected]
I have purchased a 32`` LCD TV of your make 15 months back at a cost price of Rs. 44, 000/-. I lodged a complaint for the rectification of the LCD No. [protected] of 6th August, 2009. Your Engineers visited my place twice with replacement parts but could not rectified the defects. I was told that the LCD will be repaired after receipt of some new parts from your factory soon. Though 12 days have passed inspite of my repeated complaints nothing has happened. I have several SAMSUNG equipments in my house and never faced such an ugly service. I would like to inform me when my LCD will be repaired?

dr ntr university — no delivery

SP EN[protected]IN and SP EN[protected]IN till now there is no informaton of delivery already one week has pass please inform how much time it will take to delivery
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20 inch lcd samsung monitor — Cracking of screen

i have purchaged a computer from Optimist computers Ghaziabad along with a 20" LCD Samgung Moniter
on 18.jan 2010 , with 3 years warrnty . Now since 20 April 2010 , i observed a cracking line on the left side of the screen of LCD Moniter .please have a visit ,check and find out the fault of my Samsung LCD Moniter of my computer. my Address is :- C/o ANAMIKA PUBLIC SCHOOL , GALI NO.4 , OM NAGAR ,MOHAN NAGAR , GHAZIABAD , PIN 201007 . Near by landmark MMX Mall. opposite to Flow More company.

Yours
Bijendra Singh Advocate
ph. [protected] , [protected]
Landline ph.[protected]
email :- [protected]@ymail.com
i bought a samsung LCD TV 22" LA22A450C1LXL, SL NO 10443PBQ90031H on august 2008 during onam festival for Rs 16500/- from QRS Trivandrum.the salesman from ur office never visited me to give demo or the wall mounting set as promised. i called several times for the same, but finally understood that they have some other interst. to my bad luck my tv got compliant at kottayam . i took the tv to samsung authorised service centre System infotech, aswathy medayil, kk road, kottayam on 22/06/2010. they took two days to diagnose the compliant after repeated call from my side . i even lodged a compliant NO [protected]. finally they told me that my display panel is gone and i have to pay Rs 9000/ fro the repairs. i was in total disbelif as the tv has not completed 2 years life and i have taken great care of it. i have also a great regard for ur company as i am using smsung mobile, refrigerator, oven, ac and none has given me any trouble till now. i wnat to know, is there any discount avialable or i have to leave the tv at ur service cenntr for the rest of its life . please advice regarding the same. [protected], [protected] Prajeesh MK

Samsung — No response after purchase

Sir,
I have purchased a samsung LED 32 inches TV on the 17th of Aug 2010. We were supposed to have got the wall mount along with the TV. Inspite of repeated calls to the shop from where the TV was purchased at Bangalore, I am daily being promised that the co. person would come and fix the TV as well as give a demo, which is not yet done. Hope a solution is done for this because when a new TV purchased dosent have a good response I dont know wjhat would be later .

Thanks


Beena
[protected]@gmail.com

LCD 22" Samsung tv — Defect not solved by service person

I had 22" lcd tv with in warrenty period.
Complaint to Customer care regarding problem.
15 days passed, no solution found for my tv.
Problem - First sound of tv get stop & then white band horizontally appears.
Service person said to change some parts but not available at stock.

My Complaint no - [protected] registered at Samsung Customer care.

My warrenty period is running out on november.

samsung l.c.d.22 inch — display fault in L.C.D

hello,i m amit kr. bharti from delhi .my samsung L.C.D.tv have a big problem. its picture is spreading n shatterd , i called costumer care centere ,the executive came to c fivteen times but probel is still stand, i cant understand within 6 month how this happen, plz solve my problem soon . thnx in advance
my contact num. is 011-[protected]
I am pratheep.i bought a samsung RC520 loptop on[protected] at croma-chennai-annanagar.after three days left a display-manufacturing-problem came.I have one year warranty for that laptop.Therefore i took that laptop and went to samsung service center.Their they told that "we will change your display and return within in one week"like that so i gave my laptop to them...

MY WORK CARD NUMBER IS : 532

I GAVE MY LAPTOP TO THAT SERVICE CENTER ON :[protected]

THAT SAMSUNG SERVICE CENTER IS LOCATED IN KODAMBAKKAM-CHENNAI

THAT SAMSUNG SERVICE CENTER CONTACT NUMBER IS :[protected]

But they did not give my laptop till now...

I requesting you to please give me a new laptop on this same series on very soon because i use that loptop only 3 days and that problem came is Display-Manufacturing-Problem...

Samsung — latestone

My mobile cover is samsung s4mini delivery is samsung galaxy s4 not my phone cover please replace by Samsung s4mini cover and delivery number is a L1459094

cheating with indian customer

I have purchase samsung core prime mobile it contain snapdragon cpu and 4G connectivity but purchase i have check the confusion of mobile it show spredatrum cpu and not 4G connectivity cheating with me.

lost mobile block sim

i lost my mobile today bearing number[protected] .so please block the sim to avoid any further misuse

The refrigerator is not cooling

My double door 230 lts refrigerator is not cooling . I have lodged several complaints regarding this but my complaint is not responsed by the service centre .for last one month.

washing machine under repair

we bought a samsung washing machine - top loader. it is under repair from the last weak.

ebay not respond my clime

ebay not respond my clime. My clime id is [protected].

phone not recive

dear sir. order no :[protected] 03 nov 2014 9:03 am plz imdiatly sortout my probblem plz send me final ans

Samsung dealer contact no.

I want a contact of samsung sales executive if area sales manager of samsung company w.R.T. Led tv.

But i dont get thr mobile no. Of executive of samsung company.

Plz provide me or contact me hurry up.
My contact no. Is [protected]
thanks

vishu

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