[Resolved]  Samsung — PROBLEM IN SPLIT AC

WE PURCHASED ONE A/C OF 1.5 TON ON 1ST APRIL 2008 FROM SAMSUNG DEALER SUN SHINE ELECTRONNICS INDORE.THERE BILL NO IS 900.ON 2 ND APRIL THEY INSTAL THAT AC TO OUR HOUSE.
FROM 4 TH OF APRIL THAT AC IS NOT WORKING . WE COMPLAINT THE DEALER ON 6 TH APRIL AND THEN AGAIN REGISTER COMPLAINT TO SAMSUNG SERVICE CENTER ON 9TH APRIL. ON 10TH APRIL SAMSUNG ENGINER VISIT AND SAID WE WILL CHANGE THIS AC WITH IN THREE DAYS . BUT TILL DATE THEY ARE NOT GIVING ME ANY SATISFACTORY REPLY. PLEASE TELL ME WQHAT CAN I DO
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Aug 14, 2020
Complaint marked as Resolved 
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DEAR SIRS I HAVE BUY A 1.5 SPLIT A/C OF SAMSANG ON 15/03/2010 FROM EZONE SURAT BUT I GET A SECOND HAND A/C WHEN IT IS STARTED FIRST TIME FROM INNER A/C SOIL IS CAMEOUT AFTER THAT ICE IS CAME OUT FROM A/C NOW WATER IS FALLING YOUR ALL SUPERVISER OF SURAT VISIT BUT THEY NOT KNOW THE REGISON FROM 17/03/2010 I AM SUFFERING AND LOST MY TIME BUT TODAY I.E.24/07/2010 I AM NOT GET THE USE OF A/C NOW THE RAINY SESON IS COME SO I AM VERY SORRY TO SAY ALL BUYERS PL. NOT BUY SAMSANG PRODUCT.
SECONDLY I BUY A MOBIL OF SAMSANG FROM BIG BAZZAR ON 25/03/2010 IT WORKS TWO MONTHS AFTER THAT IT IS STOP(NOT WORKING) WHEN I WENT TO SAMSANG REPAIR SHOW ROOM THEY SAYS THERE IS LIQUID IN YOUR MOBILE SO CO. IS NOT WARRENTED IF YOU WANT TO REPAIR IT WE CHARGE RS. 1100/- BUT I SAY THEM I BUY THE MOBILE ONLY RS.1260/- I AM VERY SORRY THAT WHY I BUY THIS CO. MY MOBILE NO IS [protected] AND EMAIL IS [protected]@yahoo.com

Samsung India — Split A/c

Subject : POOR PRODUCT , Very SLOW RESPONSE & ACTION

Dear Sir / Madam,

This is in regards to Case No : 1597870 dt.12/06/10 for consistent problem in Split A.c. Despite of rectifing 3 times , the problem remains there & ultimately they asked to take refund. Even after 45 days , the Area Service Manager (Mr.Naimesh Joshi - [protected]) & Mr.Hiren Patel ([protected]) had been talking for the fake promises. Previously, also for Automatic Washing M/c, same things had happened. I had decided not buy any SANSUNG Products in the future & spread word of Mouth to the friends & relatives too !!!

Manish Gupta
[protected]@rediffmail.com
[protected]
Agree fully. Service of Samsung towards repairs very poor. I have given a compalint for my Split a/c more than 10 days ago. Still no one has attended. If we call them up they say we will tell you when we are coming. The purpose of buying the commodity is lost if we cannot use it.

Samsung Airconditioners — Circuit Repairing charges

To,
The Complain officer
Samsung India Ltd.
Sir,

I am unsing 6 to 7 air-conditioners of Samsung at my home & office.

On 03/09/2010 your authorised sales & service dealer M/s.Saffron Air A-5/6/7,Doctor House,Near Parimal Railway Crossing,Ellisbridge,Ahmedabad-380006.
has done some repairing work & charge Rs. 4,900/= vide In. No. 131 dt. 03/09/2010
in which Circuit Repairing charges were charged as Rs. 2,500/=.
Here after we have not use this A.C.

The said A.C.was not functioning,so after our complain they had come & charged again Circuit Repairing charges.In my holelife I have never heared about
this kind of charges.

In my absence thier person came to my house & recovered money from my wife,the same work which was done before & already they have charged.This
charges were Rs. 1,600/= vide In.no. 18 dt. 29/04/2011.

So,kindly look into the matter seriously & reply.

Thanking you,

NITIN SHAANTILAL BHAGAT.

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my mobile is missing from 22/04/2015. IMEI no: [protected] Model GT-18262 Color: metallic blue

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i lost my mobile on 31-jan-2015, it is samsung galaxy sduos s7562 bk, please block my mobile with the serial number [protected] .

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I have complained in near by service center but no response given by that service centre.


So plz solve out this problem early as psible

I am waiting your positive response.

I Remain

With Regads

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