[Resolved]  Samsung Fully Automatic Washing Machine — Installation engineer irresposible/rude

The First Interaction after customer purchases a Samsung product is with Installation Engineer. he gives customer a feel how the future service level be. I purchased a Fully automatic Samsung Washing Machine from Bangalore and called installation person. He came and asked that you need a 15 amp power socket near to point you need washing machine installed. First thing is this that he could have told this over phone when he called me like 4 times same days before coming. I agreed and said he needs to come again in that case to install. The Samsung person instantly agree and gave me his mobile number and told me when i am done i can call him. I called him on 3 Apr'09 and to my surprise he tells me that he will come when he finds time. Then i told him that please tell me the exact time he says go and log in a call first and then he will come. I tell him that i will complain for it he tells me go [censored] yourself. I have purchased Samsung LCD 40 inch and now i am wondering if i have done right or should i purchase any more Samsung product or not. Installation person name is RAJ from Bangalore and his mobile number is [protected] .
Regards
Pergat
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Aug 14, 2020
Complaint marked as Resolved 
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SAMSUNG FULLY AUTOMATIC WASHING MACHINE — spining function not working

I have complained to the customer care of the company and the complained number is [protected]. No service engineer has attended so far.

SAMSUNG FULLY AUTOMATIC WASHING MACHINE — complaint regd on 19.3.2010/8406271119

compaint regd. on 19.3.2010 vide compaint reg:no.[protected] .not attending the complaint till date(5.4.1960)

SAMSUNG FULLY AUTOMATIC WASHING MACHINE — POWER CUT PROBLEM

Sir, While running the washing machine power supply was up and down that time machine was stopped its functioning and again not functioning.
my phone and address ; Phone No. [protected], F Anisha Rizwana W/o B Amanulla 1115/b Shakti Nagar, Pappireddipatti, Post & Tehsil Dharmapuri Dist Tamilnadu

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