[Resolved]  Samsung Galaxy Note — Promised promotional gift not delivered

I have bought a Samsung Galaxy note on 19th April 2012 from Delhi Electronic Gurgaon DLF ph 1. Now it was bought with a promotional offer where the Sennheiser Headset was to be shipped free after registration of IEMI no. on the website which I did not receive till 1st of May I checked the status on the website stating the good has been shipped but after inquiring with the courier company came to know that the "Sector-10" is missing from the address. After that I have called samsung promotions on [protected] ( given on their website) at least 4 times but they just take the email ID and mobile no. but no revert as on date. I have mailed my invoice along with all the details twice to [protected] but they have never bothered to reply or give any kind of assistance. I have never expected such experience from such an upcoming brand and it is my prerogative to take legal recourse in case such reckless behavior undermining the customer as shown by their customer care executive continue.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 


Respected sir, mam i have not got any type of email of my claim(headphone with galaxy note). Plz send me details of my claim galaxy note'a imei no. is [protected]. I shall be very thankful to you for this..

Samsung Galaxy Note — promo offer not received

hello sir
i have received the headfone but i have not received that flip cover n angry bird voucher so plz tell me how do i get that .
my contact no is [protected]
Respected sir, mam i have not got any type of email of my claim(headphone with galaxy note Sennheiser Headset HD 419 ). Plz send me details of my claim galaxy note imei no. is [protected].
Respected Sir / Madam,

It may pls be noted that I have not received any type of email for my claim of headphone with galaxy Note. Pls do send me detqails of my claim soon my imei no is [protected]

Your prompt action will be highly appreciated.

Samsung head phone not received after a month of purchase. Bought 24.05.12. They don't even bother to respond to my mails. Is this a con job?? My imei no [protected]
Its a Korean Con ... lets go to court !!
even i din't get my headphones..
wl u send it or not??

Samsung Galaxy Note — free gift not delivered

Hello Sir/Madam
I myself vinay complaining about not receiving the free gift of Samsung galaxy note that i purchased on 16th may 2012.Till now i didn't get that offer.Please do something on that.

IMEI no:[protected]
Even i didnt get the senheisser headphone...bought under validity period...they were delaying then said due to shortage of headphones they will provide later of different model...they said order returned and the address provided is wrong so kindly correct it...after correction they didnt reply to the mail ever nor replied though call...the number given was switched off...guys what did u do. ..i an also a victim of this bloody fraudulence by the samsung

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