Samsung Galaxy Y Pro Duos Gt - B5512 — Dual Sim Not Active | |||
Sir, i purchased a Samsung Galaxy Y Pro Duos GT-B5512 from distributor. He said me that the phone is Dual Active, also on the box this line is printed "When one sim is on the line, the other sim is still active". for the dual active purpose i buy this mobile phone. but currently the distributor and the company is saying that the phone is of STAND BY catogery. so please guide me & give the decision... thanking you. Was this information helpful? | |||
 2 Comments | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18886
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
Thanking and assuring you for best services always.
customer Satisfaction
Singh.[protected]@partner.samsung.com