[Resolved]  Samsung / Handycam — staff is not giving proper answer

dear sir/ mam,

i had a purchase a handycam of samsung to gift one doctor, as it got problem within three four months but doctor got it repaired himself then still there were a problem so he given me for correction, i given the handycam on the name of dr.r.r.modi's name on 6/11/09 with work order no.fsc-553/09 with assurance of one week time to get it solved. but still i had not got my handycam an even they not respond properly to my phone though one month is passed i dont know the status of my handycam...........................