Samsung Mf Printer — NO SERVICE PROVIDED AFTER VARIOUS CALLS

Address:

Jamnagar, Gujarat

I HAD PURCHASES SAMSUNG MF PRINTER (MODEL SCX 4521F)

AFTER ALMOST 1 Year 5 Months there was a problerm in the printer for which i have called several times to Service centre on their number. 3030 8282

every time a representative talks to me says that my complaint has been registered with their seniors & they would call me back to solve my problem within 02 Hours...

Unfortunately those 02 Hours never came from my 1st call made to them on 10.07.10, then a 2nd reminder on 15.07.10, then the 3rd reminder on 17.07.10, then again the 4th reminder on 19.07.10 & lastly my 5th reminder on 21.07.10

When ever i call them & request them to solve the printer problem they ask wheather i will be paying for all expenses that will be incurred for repairing.

It may please be noted that I on my company's behlaf had agreed to pay necesary expenses upon receiving the price from their end. But till date they have not given me any price / estimated quote which is required to be paid to them for repairing my printer.

BP no. given to me is is [protected]