[Resolved]  Samsung Mobile — cannot connect with p c suite

I purchased one s5233 star mobile the last saturday and i got the cd of pc suit i installed the same but still it not working

please help me
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i had the same problem with my samsung gt 5233a.
Firstly you should remove the pc studio and usb drivers from our computer.
Secondly before installing pc studio you should make sure that your phone should not be connected to the pc before or during installation.
then during installation the first step is to select the country for the software to be loaded. instead of choosing India select UK(this worked for me). i hope the problem gets solved.
in order to check whether the drivers are correctly installed
1. right click on my computer icon
2. select properties
3. hardware
4. device manager (check whether samsung usb modem is highlighted or not)
if it is highlighted then it is not properly installed.
Hi,
do one thing, i think you may have version 1.1.2.ICE of samsung new pc studio, which was came with mobile. uninstall it along with all drivers of modem.
Now go to samsung website, and select yr country(like india) and download latest version 1.1.2.ID3. and install it. do not install usb modem drivers. and connect the mobile, it will be decteted by the windows, and installed and ready to use window will popup.
Start samsung new pc studio, and enjoy.
i was also puzzlede by this, but now find this solutionit works 100 percent ( i`ve windows xp).
I had similar problem .. and after spending good efforts in searching.. I finally got the solution.

Download new PC studio from samsung site.
Here is the link -
http://downloadcenter.samsung.com/content/SW/2009

04/[protected]/New_PC_Studio_1.1.2.ID3.exe

It worked for me!
Enjoy your Samsung Star!!!

Cheers
-Abhi
I purchased Samsung Star last week. i activate my GPRS and internet is not connected with my pc via usb cable even after installing the pcsuite. what I should do??
With the latest version of PC studio i am getting a error saying An unregistered model connect, connection cannot continue!! How to solve this problem?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18882
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information