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[Resolved]  Samsung Mobile — Samsung Mobile Phone Model - SGH-L700

I had bought a Samsung Mobile Model No. SCH-L700 and after two week it was not working I had gone at their service centre and they said that it will be return back after two week but till now they are not able to tell me when it was come back to me. I had aproached many time to their customercare and their related officer but they didnot want to help or they have anyone reason for the same. I had emailed but there are not satisfactory reply. That means there is no time when will return back.

I am requesting to you that please do some thing and tell me what will I do. I see in TV and many advertisements Jago Grahak. I want to know how to complaint and where to complaint for this kind of problems.

Please help me and suggest me.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

Dear Sir,

I have purchased one Samsung SGH -L700 mobile from Calicut on the outlook of getting 3G fecility which has been provided recently by BSNL.
After the lunch of 3G fecility, I have changed my prepaid connection to3G on the belief of availing all fecilities such as video call, high speed internet and Mobile TV channels view .On installation, I was surprised to note that one of the attractive fecility provided by BSNL; ie- -Mob TV channel viewing is not available in my handset.The message shows as "Mi MobTV currently not support your Mobile Device.Kindly check back later."from apalya.com.
I have approached your service centre in Calicut and they tried with new software which tagged as 'Bsnl issue solved SGH-L-700' .
But still I am getting the same message and could not avail the Mob TV feature .
As a customer I really feel bad for being confused by buying the handset for getting all features provided under 3G by BSNL.
Please look in to my issue and do the needful to modify your software in such a way to get all 3G fecilities in my Mobile.

Thanking You
Jyothindra Kumar
samsung sgh l700 network was gon solution code on the network

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