[Resolved]  Samsung Mobile / Model SGH C-170 — FAULT IN CHARGING

This is a request from a customer who is feeling cheated because of his trust on the Brand Name of Samsung.
I bought a SAMSUNG SGH-C170 MOBILE HANDSET IN OCTOBER 2007 .details are as follows;-
IMEI NO :353999/01/087817/7 00

DESPITE OF THE WARNINGS AND RECOMMENDATIONS of friends for buying nokia but because of the trust I have on brand SAMSUNG We have 2 Television,1 Air Conditioner of samsung which are performing quite well
but my experience with your mobile is not same ,after 1 month I start facing problem in battery back up and after 3 months ,by mistake I tried to insert the charger pinup side down ,from that day it stops charging.when I took it to samsung service centre in hyderabad,Chennai,Gwalior every where the answer was same that it doesnot come under warranty because it is the case of mishandling when i said I am ready to pay from my pocket ,reply was that set has to be sent to Banglore and service charges would be around 800 Rs, with a condition that it might possible that my mobile can be dead.
now sir I Just want a answer that neither in the USER'S Guide WHOEDS CODE NUMBER IS
CODE NO:GH68-14749A
nor in any text SUPPLIED WITH MOBILE this precaution has been mentioned .This system is there in any other company's handset in which you can put the charger in which so ever direction you want . I know that my complaint means nothing for you but as a
EX-loyal customer of samsung i feel it my duty to make you aware of all this situation that atleast you should mention this in the user's guide so that customer like me won't feel cheated

Digvijay Singh Tomar
Assistant Manager Tafe Ltd
1/8 vijay khand
Gomti nagar
MOBILE -[protected]
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Aug 13, 2020
Complaint marked as Resolved 
Jun 12, 2015

Complaint Status

Samsung India customer support has been notified about the posted complaint.
Complaint comments  4 CommentsShareTweet


dear sir/madam gprs has alrady activited in my samsung mobille/model sgh c-170 but i havent got chance to enjoy the internet facility, as soon as site searching, i found internal error, no srevice available etc display in the screen, what is the problem, please give me 100% solution to enjoy the internet facility. as soon as u check it send me the proper procedure to use net or i love my samsung...and u too

mobile samsung c170 . — battery backup

1)it can't give good berttery backup ...
2)it dot have loud ring valum.
I had C170 Samsung mobile and changed the charge connector worth Rs 25 with the service charge of Rs 400/- and It is unbeareable and now my mobile have no display(Display problem)
Is it possible to change?
I also an ex-loyal customer of samsung. First, my SGH x400 failed to charge the battery. I still try to keep my loyalty. So I bought SGH C170. But the battery charging system failed in less than three month.

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