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[Resolved]  Samsung Mobile Phone — Bad Product with Worst service

I purchased SCH-F679 handset on 27/01/2009 from Parshwa Enterprise Mumbai.
it got switched-off once, and then not able to switch it on. When i took it to the nearest service centre, they said software got corrupted. They did something and return it back to me. My enitre phone book and memory lost/ got deleted automatically.
After repairing this, Within a weeks time again it got switched-off, now it is not working.
I lodge a complaint online directly through samsung website. but till date non of their representative got back to me.
Useless service of samsung India.
Abhiram Menon
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  2 CommentsShareTweet

Comments

My sincere advice to all is that no one should buy samsung products. Customer Care will never get back to anyone. Worst company i have even seen. None of his product is good. Sansung is just a 3rd class & pathetic company.
FROM -JAIPUR- MAIME EK TATA KI NAYI SIM LI USE 2 SAMSUNG SET PAR LAGANE PAR DONO SET LOCK HO GAYE TATA INDICOM NE KAHA SAMSUNG SERVICE CENTRE PAR SAHI HOGA SERVICE CENTRE PAR IS PRAKAR KI COMPLAINT BAHOOT SE SET ME THI S.CENTRE NE KAHA 110 RS.CHARGE HOGA SABHI KA KAHNA THA KI YE SAMSUNG AUR TATA KI MILIBHAGAT SE HO RAHA HAI .MAINE BHI APNA EK SET SAHI KARNE KE LIYE DIYA CO.NE 4 GHANTE BAD KAHA KI SET DEAD HO GAYA 3500 RS.CHARGES HOGA DOT.ME COMPLAINT KARNE PAR KAHA GAYA KI 2500 CHARGE HOGA PHIR KAHA1500 ME KAR DENGE.AB MERE PAS EK SET LOCKED HAI. MAINE CONSUMER COURT JANE KE LIYE ADVOCATE SE BAAT KI TO USNE KAHA KI YE TO CO. KA FAULT HAI.

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    Samsung India
    Customer Care Service
    Customer satisfaction rating
    61%
    Complaints
    16434
    Pending
    0
    Resolved
    9765
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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