[Resolved]  Samsung Mobile Phone — phone repair

Address:

Palakkad, Kerala

in 19 april 2011 onwards i have not able to poen my message holder in the mobile phone( samsung )
so i contacted the customer care and they said me to contact the service centre .today i went to the service centre and they solved the problem after long times waiting .they charged 276 rupees as service charge . wnen i contacted my friends who have samsung phones some of them also experienced the same problem . the problem is not the user's mistake it is the software complaint . so the company should repair it free of cost. i esnd some mail to the company regarding this matter . if the company's response is bad surely i will go to the consumer court