[Resolved] Samsung — Non Availability of Battery

bhimboy

from Suluru, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh

I have been a Samsung customer for long, My Plasma, refrigerator, Micro Oven, Air conditioner and my GSM mobile are of Samsung brand.

I am severely stressed by the fact that I am following up with Samsung since two months for want of Battery for my Mobile Omnia Pro B7320, Battery version should be AB823450CU 1480 mAh

I checked every major store and authorized service centers in Hyderabad, I was told that the device is not in production and hence the battery is not available. I do not want to let go perfectly working mobile device just for non availability of battery. Kindly request you to provide access to the above said battery.

Regards

Dinakar
[protected]
[protected]@dinakar.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

vishwanath.ag

from Pinjaur, Haryana

Hello, Even i own a Samsung GT-B7320 mobile phone from past 1.5 yrs. Now that the battery life is almost gone, I visited the Samsung service center and was informed that there is no stock of the following in the country. They took a request but stated they are not sure about the delivery as the handset is not manufactured and so the battery. Upon questioning about my next move, they suggested to get it exchanged for a new phone !!!
If this is case with all mobile phones after an year or year and half, are we (customers) supposed to go for new phones every year or year and a half?
Shouldnt there be a law which should govern these companies in manufacturing handsets with some common batteries?

Samsung GT-B7320 Battery details:
AB823450CU
1480 mAh

Thanks,
Vishwanath
vishwanath.[protected]@gmail.com

Mohan Krishnan

from Mumbai, Maharashtra

I failed to get one in Mumbai where am based. Later at native place in Trichur managed to get their to source through Kochi office. Thankful to them. But now even that is depleted and thinking time to scrap, a really good phone

vashivu

from Mumbai, Maharashtra

Hi There.

Same here.. I have been using this phone for almost 3.6 years now... am loving this phone and I still prefer this over Samsung SII for its sleek and sterdy design... Very tough model.. Dunno how many times I have caused damage to this phone and it works absolutely fine... Now the issue is its battery... I have been chasing almost 4 Service Center in Bangalore for the last 7-8 months to get a battery and the answer is same as mentioned above.. I dont want to scrap this perfectly working phone just because they have stopped manufacturing this model.Battery and Body casing is not available anywhere...

Request your help in this regard.

Shivakumar.

Shivakumar.[protected]@gmail.com
[protected].

kunalsinghprabhat

from Chennai, Tamil Nadu

Due to non availability of SAMSUNG AB823450CU battery, my phone GT-B7320 is not in use..

Plz help me to find this battery

Kunal Singh
Budh Gaya, Bihar
[protected]