[Resolved]  Samsung Printer — NOT THE PRODUCT OF INDIA & PRODUCT OF SINGAPORE

Address:

Pune, Maharashtra

Dear Sir
I have taken mono laser printer of 1640 series from

Mr. Satish Holkar,
Nirmala Computers,
Tandulwadi Chowk,
Burud Galli,
Baramati (pune)

[protected]

on Date 12th Nov 2009 with SIN- 1476BACS800467B of cost rupees 5500/-.

The printer was not working properly nearly 1and 1/2 month before and then
I have given it to Mr. Satish Holkar, Nirmala Computer, for repairing purpose. But after nearly
same period of 1and 1/2 month, he has given me this printer by saying
" The printer needs Toner for after every 2 and 3 refilling which is of cost of 3500/- rupees"
In between, I have called nearly 15 to 20 times to this person to have printer.
Now, I have printer but not having the toner replaced as per his opinion.

I request you to give me the feedback of this as early as possible.

Your costomer

Dinesh B. Hanchate
B-2/10, vidyanagari,
Baramati 413133
[protected]
[protected]
[protected]o)








DIGITAL CONSORTIUN support.[protected]@samsung.com
C.T.S.NO.[protected],BALCHANDRA VILLA S.NO.267,

LAXMI NAGAR PIMPRI,

MAHARASHTRA 30308282


4 ELEGANT support.[protected]@samsung.com
ABC BUILDING,

AKUROI STATION PIMPRI-CHINCHWAD,

MAHARASHTRA

30308282





Specular Services

support.[protected]@samsung.com
24,Amar Enclave , Pune-Solapur Road ,

Wanowari, Pune-40 PUNE,

MAHARASHTRA

56235476,56235477,[protected]







Reply

Forward

SUPPORT INDIA support.[protected]@samsung.com

11/30/10

to me

Dear Mr.Hanchate,





Thank you for becoming a patron of Samsung product.



I sincerely regret the inconvenience caused to you. I have forwarded your complaint regarding your printer to our department concerned. The relevant person will get in touch with you shortly.



I appreciate your patience and request you to bear with us till then.



For further assistance you may contact SAMSUNG Customer Contact Center at 3030 8282 or [protected]toll free).



Thanking and assuring you for best services always.





Vinita Jangid

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.