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[Resolved]  Samsung Printer Scx - 4521f — No reparing & no replacement of printer

I have purchased a Samsung Printer SCX-4521F on dt.[protected]. I have some problem facing in my printer in sep months, the problem is when I sending a fax, fax is gone but in sending report the dialing no. of other side is not present or wrong number but the fax gone to write no.

After visit of compny engineer he replace the fax card after replacing a fax card new problem generate. The problem is fax no. apperiang but no pitch sound or voice sound appeared when i am dialing the no. The company said your telephone line on pulse mode so we can't repairing or replace the product but in my printer both the mode are present, if your telephone in pulse mode then pulse mode acutate & your telephone in tone mode your printer actuate in tone mode.

But sir company not taking any further action on date 10th dec. 2008 and my wornty time ending on 23 jan 2009.

Sir please help me
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  10 CommentsShareTweet

Comments

samsung/4521F — date & time setting

hi!! i'm having 4521F printer. since last 12-15 days whenever i switch on my printer it always asks for date & time setting. it never goes forward wihout inserting in time & date every time.thnx..
I have purchased a Samsung Printer SCX-4521F on dt.[protected]. I have some problem facing in my printer in sep months, the problem is when I sending a fax, fax is gone but in sending report the dialing no. of other side is not present or wrong number but the fax gone to write no.

After visit of compny engineer he replace the fax card after replacing a fax card new problem generate. The problem is fax no. apperiang but no pitch sound or voice sound appeared when i am dialing the no. The company said your telephone line on pulse mode so we can't repairing or replace the product but in my printer both the mode are present, if your telephone in pulse mode then pulse mode acutate & your telephone in tone mode your printer actuate in tone mode.

But sir company not taking any further action on date 10th dec. 2008 and my wornty time ending on 23 jan 2009.
To,

The Samsung Printers Limited,


Sub- Replacement of the Samsung Printer.
Ref- Complaint No [protected]
Model No WT21MFF


I am an advocate practicing at Bangalore. I have purchased a Samsung Printer SCX 4521 F. The said printer became out of order and if a print command is given entire printed page becomes dark black.

Immediately in the month of May 20th itself I have lodged a complaint with your customer care executive, however there was no progress at all.

Thereafter I have contacted your customer care service centre several times. On[protected] I have lodged the serious complaint. My telephone bill clearly reflects the details of the contact with your customer care.

I have been reminding you from my telephone calls however always I receive bluffing saying that it will be done immediately. In the third week of May a service engineer visited and he checked the printer however it did not work, thereafter he had come on next day however though he has changes its mother board it did not work. He left saying that one more part has to be changed. Thereafter there was no news from you.

Thereafter I have been reminding you almost everyday requesting you to repair or replace the printer however there is no positive response from you.

I am a practicing advocate every day I need to take printouts urgently and to submit to the Hon'ble Court. My works are emergency in nature and I am depending only on one Printer. The negligence and deficiency of service has caused me to suffer irreparable loss and injury. I am really annoyed by your conduct and I had to waste lot of time and energy persuing about the complaint. This treatment was not expected from Samsung Company. I have suffered huge loss.

I request you to replace the Printer immediately or else I have to initiate suitable action against you before the consumer court.



M NARESH COMPUTERS
ADVOCATE
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Sub : Replacement of Samsung Printer Model No. CLX 2160.
Dear Sir
I have purchased the above Model MFP printer on 8/08 from your authorised dealer M/s Compu Media at Uttarpara, Hooghly, WB since then the said printer is trouble very much and I have never get the proper service from the said printer. So many complaint have been lodged and time to time your mechanic has come but mechine is not repaired properly. Warranty period is till continue but after expairy of warranty I have facing too much trouble. In view of the above I herby requesting you to kindly replace the said printer of another model i.e.SCX 4521 F below cost of CLX 2160. If it is not your section may kindly pass on the proper section. Your action may kindly intimated to my e.mail : [protected]@rediffmail.com OR [protected]@ymail.com My address : 2, Ram Lal Dutta Lane, PO Bhadrakali, Dist. Hooghly, Pin.712232 WB. Complaint BP No.[protected]
Sub : Replacement of Samsung Printer Model No. CLX 2160.
Dear Sir
I have purchased the above Model MFP printer on 8/08 from your authorised dealer M/s Compu Media at Uttarpara, Hooghly, WB since then the said printer is trouble very much and I have never get the proper service from the said printer. So many complaint have been lodged and time to time your mechanic has come but mechine is not repaired properly. Warranty period is till continue but after expairy of warranty I have facing too much trouble. In view of the above I herby requesting you to kindly replace the said printer of another model i.e.SCX 4521 F below cost of CLX 2160. If it is not your section may kindly pass on the proper section. Your action may kindly intimated to my e.mail : [protected]@rediffmail.com OR [protected]@ymail.com My address : 2, Ram Lal Dutta Lane, PO Bhadrakali, Dist. Hooghly, Pin.712232 WB. Complaint BP No.[protected]
Sub : Replacement of Samsung Printer Model No. CLX 2160.
Dear Sir
I have purchased the above Model MFP printer on 8/08 from your authorised dealer M/s Compu Media at Uttarpara, Hooghly, WB since then the said printer is trouble very much and I have never get the proper service from the said printer. So many complaint have been lodged and time to time your mechanic has come but mechine is not repaired properly. Warranty period is till continue but after expairy of warranty I have facing too much trouble. In view of the above I herby requesting you to kindly replace the said printer of another model i.e.SCX 4521 F below cost of CLX 2160. If it is not your section may kindly pass on the proper section. Your action may kindly intimated to my e.mail : [protected]@rediffmail.com OR [protected]@ymail.com My address : 2, Ram Lal Dutta Lane, PO Bhadrakali, Dist. Hooghly, Pin.712232 WB. Complaint BP No.[protected]
Sub : Replacement of Samsung Printer Model No. CLX 2160.
Dear Sir
I have purchased the above Model MFP printer on 8/08 from your authorised dealer M/s Compu Media at Uttarpara, Hooghly, WB since then the said printer is trouble very much and I have never get the proper service from the said printer. So many complaint have been lodged and time to time your mechanic has come but mechine is not repaired properly. Warranty period is till continue but after expairy of warranty I have facing too much trouble. In view of the above I herby requesting you to kindly replace the said printer of another model i.e.SCX 4521 F below cost of CLX 2160. If it is not your section may kindly pass on the proper section. Your action may kindly intimated to my e.mail : [protected]@rediffmail.com OR [protected]@ymail.com My address : 2, Ram Lal Dutta Lane, PO Bhadrakali, Dist. Hooghly, Pin.712232 WB. Complaint BP No.[protected]
I'm having a SAMSUNG Printer(SCX-4521F) model. and my PC is Nova net(BSNL).So my ques is how can i connect my printer with my PC. manually i connected but soft line it will not supported. Asking supporting software.so please sent how can connect it.
Very regretted to say the M/s Sumsung Co. fully cheating with me for by back or replace of MFP color printer CLX 2160 till date or not repaired the same.
My printer has some problem due to this problem so many work are pending and nobody come to repair it. I have SAMSUNG PRINTER (scx-4521F). Now what do i do? I m living in Sitapur and my no is[protected] and i want that some body come and repair it how can i do my work. Who is responsible for this? CAN U TELL ME repair my printer as soon as possible. My add is

Gupta Tyres, 17 Station road
Near LIC Sitapur.

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