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[Resolved]  Samsung Refrigerator — Coil Problem

We bought our refrigerator 7 years back, thereafter withing 1.5 years it started giving problem with insufficient cooling... The engineer visited and said the coil needs to be changes as it is not functioning, the same was done and we were charged apprx. 3000 Rs. Thereafter again the same problem reoccured in Jan 2006 and again the coil was changed with the same amount.. The same problem has occured for the third time now in Jan 2008. We have requested the servicing department for a reason for this and a permanent fix.. but there is no response
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

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with due respect that i have a lot of complaint, my refrigerator last Aug -08 is not working & i complain your company they visited & our do our work after one day fridge is not working & i again complain your company .
dear sir, i complaint your company 5-6 times but they do our work & now present condition is
not good, i complaint to you very disappointed so you do my work very strictly & do action our
company members, otherwise i action your company & i complain consumer forum
i hope you understand my problem & do rude foot step
thanking you
ASHWANI SRIVASTAVA
REG. BP .NO.-[protected]

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    Samsung India
    Customer Care Service
    Customer satisfaction rating
    61%
    Complaints
    16550
    Pending
    0
    Resolved
    9770
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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