[Resolved]  Samsung Refrigerator — Defect in product

Samsung — defective refrigerator

This is regarding my new samsung 180lts refrigerator. I bought my refrigerator on 21.10.2008.from Bharat Electronics, Bhubaneswar, Model no.RA18XHDR, Sl. No. 1452N, Invoice No. 101488 Reciept No. A/23135/0809. From the date of purchase my refrigerator is having two serious problems-
1) It is vibrating in between so much so that it changes its place frequently
2) on defrosting water is going everywhere throghout the refrigerator
we called the mechanic from the dealer. they come and everytime after doing some thing they say that everything is ok. But even after 3 times, my problems have not solved. they are not willing to accept the fact that the piece is defective and needs replacement. they are simply wasting time and delaying the process. No body is listening to this even after repeatedly complaining. This is not expected from a brand like Samsung. It has gone beyond our tolerance limits. What is the meaning of buying a new piece and wasting time in complaining only and forced to stay with the problem? Please look into this matter.
B.N.Padhy
111, Acharya Vihar
Bhubaneswar. Ph[protected]

Refrigerator — Don't Buy Samsung's product

Hi,
My name is Sam residing in Trichy. Please do not buy the SAMSUNG Airconditioner. It is a very worst product and there is no customer service. Last year I bought 1.5 ton A/C for my home in BELL & Co, Trichy. and they came and erected. From the begining of the first week itself it was not working properly. Called number of times for the service booking. they disassembled the machine and gone. For 3 months it is looking like a scrab hanging on the wall.

samsung refrigerator is the poorest regrigerator. don't purchase it.
i purchased it on october-2009 near of diwali on installment. we have faced the problem three time. now the refr has rusting problem. we purchased it on steel body, but not refrigerator handle and locks has fully rusted. we complained many time but he don't take action to remove the problem.
we have paid all payment. so i can't do that any thing, but i try to suggest other person that don't purchase the samsung produt. when we purchase it then he says (badi badi bate) but after purchasing it, they don't have any resposbility for it. the bill no.- is 2800 dtd. 12.10.2009. i want to say only that, don't caugh to yourself to company.