ADVERTISEMENT

[Resolved]  Samsung Refrigerator — Chiller Tray replacement

The complaint has been raised a month back for the replacement of the chiller tray. But no action has been taken yet. The same poor response was seen even in our earlier complaint 2 months back. The customer service is really pathetic.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  2 CommentsShareTweet

Comments

I totally agree with the above post...I've a similar problem..I went directly to the official service center in Cochin and ordered for a water tray and food tray...They charged me Rs.500 as advance...till today I haven't got the tray...When enquire about it, they say the tray has not come and it will take more time...It has past two months now...
Great article, I totally agree! I found this to be a great chillers resource:
http://www.thomasnet.com/products/chillers/chillers[protected].html

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Samsung India
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    17017
    Pending
    0
    Resolved
    10586
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View Full Information
    ADVERTISEMENT