[Resolved]  Samsung Refrigerator D / D F / F — Inner chamber was not getting cooked properly

Address:

Bardhaman, West Bengal

We had purchased teh refrigerator on 3rd october 2010. We had been facing a problem with cooling and door giving a sound while closing. However due to Durgapuja falling in teh first week our complaint was not registered properly. I had lodged teh complaint in teh toll free number around 18th october. The service personnel attended our refrigerator on 24th october. After inspection he told that the door is not closing properly .Temporarily he pasted some silver tape and told that it may solve the problem but if teh problem persists then teh door has to be replaced. After that the sound is persisting even though cooling does occur. My earnest request is teh guarantee period of 1 year has just completed. But replacement of door is a manufacturing defect and may be very costly on our part. So kindly consider this case and help us.

A.Indira
Asst. Director
NPTI, Durgapur