[Resolved]  Samsung Refrigerator — dented in front side

Address:

Faridabad, Haryana

dear sir,

I purchased a samsung Single door fridge on 17.02.2012 vide bill no.16955 for Rs15700/- from Bagga Electronics market no 5 , NIT Faridabad the same was delevired on same day but that was found dented from Front side(door). dealer insist us to made complaint to samsung coustomer care. . since then i made complaint to samsung coustomer care on 22.02.2012 and they have visit 3 or 4 times and take the photographs but no response is from their side.I once again made complaint on 05.04.2012 complaint no. [protected], as per telephonic discusion with mr.sushil kumar distributer of samsung fridge had advice us to take new fridge from dealer where you have purchased and mr.sushil kumar has also directed to Bagga Electronics to give new fridge .the dealer insist us i replace when that model came in our shop and more than 2 months are over but we have not get the new fridge from the dealer.when i visit to shop dealer always says that the model has not come.

Please suggest what should I do????

Thanks
shiv pal
E-622 SGM Nagar Faridabad
Ph no. [protected]
[protected]@rediffmail.com