[Resolved] Samsung Refrigerator Ra19wbar1 / Xtl — Under Warranty Replacement | |
Dear Sir/Madam I have Purchased One samsung refrigerator model No.RA19WBPR1/XTL from samsung Dealer namely Mittal Electronics,Akola.After installing within 2-3 days the whole top side of the refrigerator get wetted by water atomaticately.Regarding this i registered the complaint at samsung service station ( Compliant/BP No.[protected]) on dt. 18-07-09. My complaint attend by Service Engg. and he told me that it was manafacturing fault and assure me to get replacement within One month.From 18-july i contineously taking follow with dealer as well samsung service center. But no one give positive reply and no action taken from samsung service center & delear. Thanks & Regards Mohan Dobade Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Samsung / Refrigerator — WARRANTY REPLACEMENT
Dear Sir/Madam,I have purchased a SAMSUNG refrigerator model no-RA23WVPS1/XTL on 16th JAN09 from M/s Baid Electrolight Pvt Ltd ( Samsung Plaza ) , New Alipore, Kolkata-53, vide invoice no - 985 , dt: 16/01/09.
Since purchase of this fridge we are facing regular problem post defrost and lodged complaint ( no- [protected] ,dt :06/02/09 ), again & again on 22/6 , 30/6 , 09/7/ , 17/7 ,22/7 & latest by 27/08 . Even by repeated visit of the service mechanic the fault could not be rectified.
Despite repeated request Samsung is not replacing the faulty refrigerator but everytime sending a service man and outcome is NIL .
We earnestly request SAMSUNG to arrange to replace the refrigerator on immediate basis as still it is under warranty and no rectification has happened even after 8 months of purchase of the fridge.
Best regards,
Debkumar Datta