[Resolved] Samsung / Refrigerator Type Rt25zvss — Does not refrigerate | |
Sir/Madam, Just a month back I had purchased a frost free Refrigerator type RT25ZVSS of Samsung make from M/S RA near Kothi char rasta at Baroda . This I did it after disposing my running Godrej make refrigerator of 300 L capacity with a expectation that life will be more comfortable to my wife and children. To our surprise it has stopped cooling and compressor does not run. Not only lot of food stuff got spoiled but it is an extreme harassment ot my family members.This was really a surprise to me and my family members. While on the subject when I tried to enquire most fundamental thing like the principle of working of the thermostat I could not get a satisfactory reply ( by-metallic or thermocouple with assesories or gas filld bulb etc.). The most surprising is I can not contact your LOCAL representatives who are going to attend the job. I do not understand what is the secracy in it. I wanted to ensure that when they land in our house my wife remain awake to receive them ( as she will be alone at that time over and above she is not keeping well). I hope I get a suitable reply from your management . Regards P.Lahiry Vice President ECE Industries Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
My refrigerator consistently reads inaccurate temperature. Even when reset, the temperature corrects itself then slowly returns to an erroneous reading. Where is the thermocouple, and is there anything I can do to correct this problem that seems to be consistent with this model RS265LBBP.
Reply
61%
Complaints
18886
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information