[Resolved]  Samsung Refrigerators — damaged product

Address:Hooghly, West Bengal

dear sir,

I have purchased one refrigerators on 26th May 2013 from great eastern Appliances Pvt ltd chandannagore branch. the model no Samsung RT33FA3FALX and amount is Rs 30,000/- and challan no 0176 it has delivered on the same day and i went for credit card purchase . I have made a down payment of Rs 10000/- and from july every month rs 2500/- will deduct from my A/c. From the samsung demonstraion was given on 27th May 2013. Now gradually I have seen a gap in the vegetable Tray of nearly one fingure and there is crack inside the refrigerator on the right side of the vegetable tray. so imediately it was informed to the great eatern in chandannagore on 1st week of july 2013 so accordingly one samsung person visited our residence on 5th July 2013 and he have taken the snap of the same. Now i want to change the refrigerators as it is a damanged one the person who have visited told that they will do some patch work. I dnt want this type of patch work . How come a refrigerator whose age is 40 days can be broken. till date i have already paid Rs 10000/- + 2500 EMI for July 2013. so if the same is not solved by this month i will stopped the EMI facility and i will informed the bank to do the same. I cant take the goods which is having a manufacturing defect and i will pay 30000/- for the defective one. Please sort out this matter as early as possible and take this seriously. regards Unfortunalt customer Sudipta nandy [protected]
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Aug 14, 2020
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samsung refrigerators — noc required

I have purchased a Refrigerator from Croma Crown Interiorz
12/7 Main Mathura Road Faridabad
Kindly provide NOC for this Refrigerator

Thanks & Regards


(VIKRAM SINGH )

samsung refrigerators — ABNORMAL SOUND IN ICE COOLING AREA

SIR
I BAY A SAMSUNG REFRIGERATOR LAST 18 MONHT . I OBSERB LAST 20 DAYS A BAD SOUND PRODUCED IN ICE COOLING AREA.
I REQUEST THAT SOLVE MY PROBLEME IMMEDIATLLY AS SOON AS POSSOBLE
THANKS
KUMAR AMRESH ANAND

Refrigerators — Damaged

On 17th April i have purchased a refrigerator from More KR Puram Store, the day one it is not working, mainly it is coolig problem, but no one has turned up to make it correct.
Dear sir,

I have purchased one refrigerators on 26Th May 2013 from great eastern Appliances Pvt ltd chandannagar branch. The model no Sam sung RT33FA3FALX and amount is Rs 30,000/- and challan no 0176 it has delivered on The same day and i went for credit card purchase . I have made a down payment of Rs 10000/- and from July every monTh rs 2500/- will deduct from my A/c. From The samsung demonstration was given on 27Th May 2013. Now gradually I have seen a gap in The vegetable Tray of nearly one finger and There is crack inside The refrigerator on The right side of The vegetable tray. so immediately it was informed to The great eastern in chandannagar on 1st week of July 2013 so accordingly one samsung person visited our residence on 5Th July 2013 and he have taken The snap of The same. Now i want to change The refrigerators as it is a damaged one The person who have visited told That They will do some patch work. I dnt want This type of patch work . How come a refrigerator whose age is 40 days can be broken. till date i have already paid Rs 10000/- + 2500 EMI for July 2013. so if The same is not solved by This monTh i will stopped The EMI facility and i will informed The bank to do The same. I cant take The goods which is having a manufacturing defect and i will pay 30000/- for The defective one. Please sort out This matter as early as possible and take This seriously. regards Unfortunately customer Sudipta nandy [protected]

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