[Resolved]  Samsung Refrigerators — Cracked Top Body of Refrigerator

Address:Mumbai Suburban, Maharashtra

I have purchased a new Samsung Refrigerator - 345 Ltr S/S 35 BDPR from J.P Electronics , Borivali (W). Mumbai on 4 April 2011. The refrigerator was delivered on 8 April 2010 in a damaged condition , where the top plastic cover was cracked . In spite of repeated reminders to my dealer, my request to replace my refrigerator is not being heard and the dealers blame that the Samsung company for sending the damaged piece and the are helpless.

Ajit S.
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Thank you for your kind words. An engineer did get in touch with me and surveyed the Refrigerator at my place and indicated the company will revert on the solution.

Will await patiently for your redressal mechanism to work out, and i hope i wont be disapppointed

Thank you

Ajit
Samsung Care Team. Thanks for your quick response . My replacement refrigerator has arrived today. Seems fine . Have requested for a Demo engineer to help me understand the workings .

Thanks a lot for all your kind support in resolving my grievances

Ajit

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