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[Resolved]  Samsung — service centre HI TECH SOLUTION anna nagar

Sir/madam
i had given my samsung mobile for service at HI-TECH SOLUTIONS regarding wifi fault,even after ten days when i called they not responding well and ask me to come after one week,,when i call after one week there call attender nandini attended and said she will call back in 5 mts and no call came after five days i called she asked me to come evening on that day to collect,evening when i call she says come tomorrow mean while some one called from there office and asked me to come and take the phone which is repaired,after one day when i prepared to go i called to them for conformation ,the same attender nandindi said the same answer she will call back and no call came when i called again she said tomorrow,,, i said someone called from ur office and said the phone is ready she says don't no,,and when i asked where to complaint regarding this she says u want whose number manager or you complaint anywhere in toll free, she talks as no problem for them becoz of our complaint,,
please advise me where to complaint the samsung officer regarding this
below the service centre addrs
HI-TECH SOLUTIONS
old no m9b,new no 83,
anna nagar east,chennai-102
Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

Comments

Samsung — poor technology

i have bought a samsung cdma mobile F699 in december 2009 with warranty after 2-3 months. the mobile switch off when i show the mobile in service centre they tell me the software problem in mobile so they reset the mobile, I lost all my contacts and again after 1 month i found same problem in my mobile they reset the software again my mobile but in month of august i have some problem in my mobile that i didn't receive messages so again i visit service centre on 1st time they tell me that they didn't have connectivity on 2nd day they tell me that usb has not connect on my mobile but on after 5-6 days they didn't see my mobile and tell me that u mobile board has some problem so keep it for 2-3 days or 15-35 days. i didn't understand whats the problem so i didn't submit my problem in service centre and 1 my friend tell me that u may go to kalyan service centre.

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    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002