[Resolved]  Samsung Split Ac — Blocking my Loan for 120 days against Samsung split AC by Bajaj Finserv team at Reliance Digital Showroom

Address:West Bengal

Yesterday dated 27th Jan'13 I had gone to Reliance Digital and enquired about the Samsung AC worth Rs.38000/- and wanted to go through finance,but instead of telling me "YES or "NO", Bajaj Finserve team members including Reliance Digital salesmans smartly took all relevant details and entered into the system when they got to know the competitive rate at EZONE, and finally said that I need to pay 4 months EMI as advance to which when I refused and wanted to know other Schemes Bajaj Finserve team denied. Alternatively when I approached EZONE when I selected a Whirpool AC and Bajaj Finserve team there extended a 101/- down payment and the rest in EMIs to which when I was interested and extended details they said that already a process is created and I cannot buy through Bajaj Finserve till 120 days are over. Now even though I would be interested I am stuck here, why these Bajaj Finserve team should do this and blocking me buy from 120 days?

Need to unblock it and confirm over mail.

Thanking You,

Thandassery Viswambharan Vidyalall
[protected]@rediffmail.com
[protected]
Kolkata
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Aug 13, 2020
Complaint marked as Resolved 
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Samsung Air conditioner 3 star — Reject Of my loan

Sir,
I have applied for two air condition of samsung 3 star and also i have submitted all my document according to your need. But still my application got rejected i don't know why it got rejected please let me know the reason so that i may clarify that .

Samsung — Rejection of loan Application

I have today visited Samsung Digital Plaza, Bistupur, Jamshedpur to buy 230 ltr. freeze. The retailer
involved your Mr.Abinash Singh for hire purchase.He has taken all the necessary documents and initial
down payment of Rs.4000/- against a total of Rs.14000/-.The balance Rs.10000/- to be deducted monthly from my SBI savings account no.[protected]-2. And I have also handed over 2 chaques of SBI for ECS clearing.
After an hour, your mr.Singh just caled me in my cell no.[protected] and informed that my Application has been rejected due to a bounce of chaque. My objection is he has not bothered even to know the details of the reason of bounce and when it was occured.
In this regard, I like to inform you that I have only one loan at this moment and that to even house building loan with LIC Housing finance Ltd which is for 13 years.
I request you to contact the local LICHFL office and inquire about my credibility. In realiry as the period is so long there may be a chance of bouncing a chaque for lot of reasons which can be ignored or properly inquired.Even I am also unable to remember anything like this.
In connection with the above, will you please furnish the details of chaque which has been bounced as claimed by your official.
I am really very hurt about the way your official has talked to me as if I have done a criminal offence.
Your early reply in this regard will be highly solicited.

With regards
Abhijit Basu
Flat No.: C3, 3rd Floor
Natraj – Smriti Apartment
Shiv Path, Kadma
Jamshedpur : 831 005
(P) :[protected]
Dear Sir,

We sincerely apologize for the inconvenience. We will surely look into your issue and resolve it as soon as possible. We have received your contact details, our concerned representative will be getting in touch with you soon.

We want to assure you that we are committed to solving your problem and resolve it to your satisfaction.

Warm Regards,
Reliance Digital
Dear Customer,

Please accept our sincere apologies for the inconvenience caused. We have forwarded your issue to our concerned department. We will revert to you shortly.

With Regards,

weCare,
Bajaj Finserv Lending
Dear Customer,

With reference to our discussion, we wish to inform you that your loan is not sanctioned in line with our credit policy.
In future if you apply for any loan with Bajaj Finserv Lending, if applicable in line with our credit policy we would sanction the same.

For any further clarification please write to us at [protected]@bajajfinserv.in

With Regards,

weCare,
Bajaj Finserv Lending

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