[Resolved] Samsung Uk. Promo — inform that i am the winner of their 71 anniversary
is this program is true???? please i need some answers for me as soon as you get this message. i was the one that i won the 71 anniversary of your company which is known the samsung. i hope that i will hear from you soon. there is nothing to concern about but i have emailed you since yesterday and then yet there is no answer came.
however i would like to give hope in whatever things that you will bring forth.
if you need more information about myself i am availabe in what ever time you will consider me to. in addition to that my phone number is 8870661.
Complaint marked as Resolved Jun 24, 2017
Samsung India Customer Care's response, May 24, 2017
This is in reference to your email / letter wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Thanks & Regards,
Samsung India Electronics Pvt Ltd
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